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Microsoft Remote Desktop VS HelpScout

Compare Microsoft Remote Desktop VS HelpScout and see what are their differences

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Microsoft Remote Desktop logo Microsoft Remote Desktop

Once that's done, another computer or device with the right credentials, called the client, can connect to the host and control it. Don't let the technical aspects of remote desktop software scare you away.

HelpScout logo HelpScout

Help Scout is a simple, straightforward way to provide excellent support
  • Microsoft Remote Desktop Landing page
    Landing page //
    2023-02-09
  • HelpScout Landing page
    Landing page //
    2023-07-14

Microsoft Remote Desktop videos

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How to use Chrome Remote Desktop

More videos:

  • Demo - Windows 11 Remote Desktop Connection (RDP) | 2023

HelpScout videos

No HelpScout videos yet. You could help us improve this page by suggesting one.

+ Add video

Category Popularity

0-100% (relative to Microsoft Remote Desktop and HelpScout)

Microsoft Remote Desktop

HelpScout

Remote Desktop
100 100%
Remote Desktop
0% 0
Help Desk
0 0%
Help Desk
100% 100
Remote PC Access
100 100%
Remote PC Access
0% 0
Customer Support
0 0%
Customer Support
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Microsoft Remote Desktop and HelpScout

Microsoft Remote Desktop Reviews

Top 10 Android Remote Access Tools
Microsoft Remote Desktop is very similar to Chrome Remote Desktop and provides the functionality necessary to access remote Windows computers. Since this software was developed by Microsoft, it is compatible with all of the company’s applications and versions of the Windows OS. Users who need to simply connect to distant Windows systems may find this to be the best free...
Source: www.helpwire.app
25 Best TeamViewer Alternative Software (Free/Paid) in 2021
Remote desktop software needs to be installed on both the client as well as server-side. It uses Remote Desktop Protocol (RDP) to connect to Windows systems. Once installed, it captures inputs like mouse and keyboard from the client’s computer and sends them to the server computer. This way, the client can use and manage the server-side computer from a remote location. It...
Source: www.guru99.com
Best remote desktop software of 2021: Paid and free choices for businesses
Chrome Remote Desktop is a free remote access program that’s available on Windows, Mac, Linux, iOS, and Android devices. It's extremely limited when compared to some of the paid options on this list, but it’s the best free software we’ve come across and is a great option for personal use.
Source: www.techradar.com
10 Best Free Remote Desktop Tools You Should Know
Remote desktop tools and features have been around for years. Most such tools and features were built with IT administrators and managers in mind – they make it easy for IT support personnel to access connected computers via a ‘master’ computer. But with the increasing popularity of smartphones and tablets, the average user also feels the need to access their home or work PC...
Source: www.lifehack.org
13 Best TeamViewer Alternatives Of 2019
If you are looking for a free desktop sharing tool for your Windows platform, then you might not need to look any further than the built-in tool known as Remote Desktop Connection. It enables Windows users to connect their desktop to another Windows based computer securely over LAN or via the internet.
Source: www.rankred.com

HelpScout Reviews

The Best Help Desk Software in 2020
HelpScout really focuses on the customer interface. It values the customer journey and makes it easy for them to navigate. It is set up in a way to boost internal team collaboration. However, because of this emphasis on team collaboration, HelpScout's structure and ticketing systems are not as defined. It doesn't have a dedicated customer-facing portal or ticket numbers....
Source: www.jitbit.com
Help Scout Alternative - Have you outgrown Help Scout?
With over 500 more integrations than Help Scout, it’s easy to understand why many customers see Kayako as one of the best Help Scout alternatives. With Kayako you can connect to all the apps your team already uses. As you scale the need for automation becomes critical. Kayako helps save you time through a simple and easy setup for workflow automations across multiple apps.
Source: www.kayako.com
Top 10 Alternatives to Zendesk: Analysis of Leading Help Desk Software Solutions
Help Scout is preferred by many freelancers and small businesses for the right balance of features and affordability. In fact, it offers a free app for shared inbox. Its paid plan starts at $20 per user/month, providing you with a reliable set of automation, reporting and integration tools.
Source: financesonline.com
8 Zendesk Alternatives to Rock Your Customer Service
Also I don’t see Front (frontapp.com) in the list. Front is the biggest alternative to Zendesk & HelpScout on the customer service use case.
Source: blog.capterra.com
The 20 Best Help Desk Apps and Knowledge Base Tools for Customer Support
Dive into an email, and you'll see a familiar sidebar with information about the customer where Help Scout pulls in social media information and previous conversations to give your emails a personal touch. Help Scout also offers your customers a quick poll at the bottom of your emails to ask how well your team did at support, and you can see your team's productivity and...
Source: zapier.com

Social recommendations and mentions

Based on our record, HelpScout seems to be more popular. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Microsoft Remote Desktop mentions (0)

We have not tracked any mentions of Microsoft Remote Desktop yet. Tracking of Microsoft Remote Desktop recommendations started around Mar 2021.

HelpScout mentions (2)

  • Makers, what are the tools you can't live without?
    Slack for communication Helpscout for customer support Calendly for meeting scheduling Usermaven for website and product analytics Contentstudio.io for social media management. Source: over 1 year ago
  • Have you ever done a product comparison chart on your site?
    Not my site, but Helpscout (https://helpscout.com) has my favorite product comparison model. Source: about 2 years ago

What are some alternatives?

When comparing Microsoft Remote Desktop and HelpScout, you can also consider the following products

TeamViewer - TeamViewer lets you establish a connection to any PC or server within just a few seconds.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

AnyDesk - AnyDesk is the world's most comfortable remote desktop application. Access all your programs, documents and files from anywhere, without having to entrust your data to a cloud service.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

LogMeIn - LogMeIn gives you fast, easy remote access to your PC or Mac from your browser, desktop and mobile...

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

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