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Microsoft Remote Desktop VS Freshservice

Compare Microsoft Remote Desktop VS Freshservice and see what are their differences

EcholoN
Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

Microsoft Remote Desktop logo Microsoft Remote Desktop

Once that's done, another computer or device with the right credentials, called the client, can connect to the host and control it. Don't let the technical aspects of remote desktop software scare you away.

Freshservice logo Freshservice

Freshservice: the one-stop cloud solution for all your IT management needs.
Visit Website
  • Microsoft Remote Desktop Landing page
    Landing page //
    2023-02-09
  • Freshservice Homepage
    Homepage //
    2024-05-06

Microsoft Remote Desktop videos

+ Add

How to use Chrome Remote Desktop

More videos:

  • Demo - Windows 11 Remote Desktop Connection (RDP) | 2023

Freshservice videos

+ Add

Freshservice - A Quick Overview

More videos:

  • Demo - Freshservice Demo
  • Demo - Freshservice - End user demo
  • Review - Freshservice Review 2020: Great Overall SASS for IT
  • Review - Freshservice vs SysAid: Why I switched from SysAid to Freshservice
  • Review - Freshservice vs Jira Service Management: Which ITSM is for You
  • Review - Freshservice Review - Pros and Cons Revealed
  • Tutorial - Freshservice Tutorial 2024: How To Use Freshservice (Step-By-Step)

Category Popularity

0-100% (relative to Microsoft Remote Desktop and Freshservice)

Microsoft Remote Desktop

Freshservice

Remote Desktop
100 100%
Remote Desktop
0% 0
Project Management
0 0%
Project Management
100% 100
Remote PC Access
100 100%
Remote PC Access
0% 0
Monitoring Tools
0 0%
Monitoring Tools
100% 100

User comments

Share your experience with using Microsoft Remote Desktop and Freshservice. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Microsoft Remote Desktop and Freshservice

Microsoft Remote Desktop Reviews

Top 10 Android Remote Access Tools
Microsoft Remote Desktop is very similar to Chrome Remote Desktop and provides the functionality necessary to access remote Windows computers. Since this software was developed by Microsoft, it is compatible with all of the company’s applications and versions of the Windows OS. Users who need to simply connect to distant Windows systems may find this to be the best free...
Source: www.helpwire.app
25 Best TeamViewer Alternative Software (Free/Paid) in 2021
Remote desktop software needs to be installed on both the client as well as server-side. It uses Remote Desktop Protocol (RDP) to connect to Windows systems. Once installed, it captures inputs like mouse and keyboard from the client’s computer and sends them to the server computer. This way, the client can use and manage the server-side computer from a remote location. It...
Source: www.guru99.com
Best remote desktop software of 2021: Paid and free choices for businesses
Chrome Remote Desktop is a free remote access program that’s available on Windows, Mac, Linux, iOS, and Android devices. It's extremely limited when compared to some of the paid options on this list, but it’s the best free software we’ve come across and is a great option for personal use.
Source: www.techradar.com
10 Best Free Remote Desktop Tools You Should Know
Remote desktop tools and features have been around for years. Most such tools and features were built with IT administrators and managers in mind – they make it easy for IT support personnel to access connected computers via a ‘master’ computer. But with the increasing popularity of smartphones and tablets, the average user also feels the need to access their home or work PC...
Source: www.lifehack.org
13 Best TeamViewer Alternatives Of 2019
If you are looking for a free desktop sharing tool for your Windows platform, then you might not need to look any further than the built-in tool known as Remote Desktop Connection. It enables Windows users to connect their desktop to another Windows based computer securely over LAN or via the internet.
Source: www.rankred.com

Freshservice Reviews

12 Best Asset Management Software For IT Teams In 2023
Freshservice is one of the leading IT asset management platforms (ITAMs) in the world. The ITAM helps CTOs keep their IT assets under control, such as hardware and software, including fixed assets like vehicles and machines
Source: thectoclub.com
20 Best IT Asset Management Software in 2023: ITAM Tools and Solutions
Freshservice is an ITSM and ITAM software that provides asset discovery and inventory, software and hardware tracking, and license management capabilities. Its cloud-based platform is easy to use and offers real-time visibility into asset usage and costs. Freshservice also offers automation features, including automated asset discovery and tracking, to help organizations...
Source: infraon.io
29 Best Alternatives to Dapulse (Now Monday.com)
Freshservice is a web-based application that focuses on IT service management. The software is specifically designed to help IT teams improve the way they perform every task that they might need to perform in the process of project management.
Source: www.proofhub.com

Social recommendations and mentions

Based on our record, Freshservice seems to be more popular. It has been mentiond 3 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Microsoft Remote Desktop mentions (0)

We have not tracked any mentions of Microsoft Remote Desktop yet. Tracking of Microsoft Remote Desktop recommendations started around Mar 2021.

Freshservice mentions (3)

  • Outlook Helpdesk Form
    If you're fine with writing emails instead of filling in an Outlook form (as a user), then https://freshservice.com/ might work. Source: over 2 years ago
  • Low Hanging Fruit - Recommendations for Ticketing System????
    FreshService is pretty good and ticks all the boxes you're looking for (https://freshservice.com/). Source: over 2 years ago
  • SchoolDude as a help desk / ticketing system.
    If you're not capable of hosting the solution yourself, there are solutions that have per-agent models that will cost you much less than SchoolDude, all while being substantially more feature rich. osTicket and FreshService are both great examples. A cloud hosted instance of osTicket is only $9/agent/month. FreshService is a more polished solution, but costs more at $19/agent/month. Source: about 3 years ago

What are some alternatives?

When comparing Microsoft Remote Desktop and Freshservice, you can also consider the following products

TeamViewer - TeamViewer lets you establish a connection to any PC or server within just a few seconds.

Asana - Asana project management is an effort to re-imagine how we work together, through modern productivity software. Fast and versatile, Asana helps individuals and groups get more done.

AnyDesk - AnyDesk is the world's most comfortable remote desktop application. Access all your programs, documents and files from anywhere, without having to entrust your data to a cloud service.

Redmine - Flexible project management web application

LogMeIn - LogMeIn gives you fast, easy remote access to your PC or Mac from your browser, desktop and mobile...

Basecamp - A simple and elegant project management system.

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