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Microsoft Operations Management Suite VS NICE inContact

Compare Microsoft Operations Management Suite VS NICE inContact and see what are their differences

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Microsoft Operations Management Suite logo Microsoft Operations Management Suite

Microsoft Operations Management Suite enables user to gain visibility and control across the hybrid cloud with simplified operations management and security

NICE inContact logo NICE inContact

Get the DMG Consulting report reprint on cloud contact centers.
  • Microsoft Operations Management Suite Landing page
    Landing page //
    2023-03-28
  • NICE inContact Landing page
    Landing page //
    2023-10-04

Microsoft Operations Management Suite videos

+ Add

Microsoft Operations Management Suite – IT Management Solution for the cloud era

NICE inContact videos

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NICE inContact CXone Quality Management Pro Improves the Customer Experience

More videos:

  • Demo - NICE inContact Demo - Virtual Call Center, VOIP Contact Center Software
  • Review - NICE inContact CXone for IT Leaders

Category Popularity

0-100% (relative to Microsoft Operations Management Suite and NICE inContact)

Microsoft Operations Management Suite

NICE inContact

Monitoring Tools
100 100%
Monitoring Tools
0% 0
Communication
0 0%
Communication
100% 100
IT Management
100 100%
IT Management
0% 0
Enterprise Communication
0 0%
Enterprise Communication
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Microsoft Operations Management Suite and NICE inContact

Microsoft Operations Management Suite Reviews

We have no reviews of Microsoft Operations Management Suite yet.
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NICE inContact Reviews

Top 7 Aircall Alternatives & Competitors, Ranked [2022] | Dialpad
Nice inContact is another cloud-based contact center that lets businesses manage communication channels like chat, social media, and voice. And they’re actually what RingCentral is using to provide their “unified communications” platform. (Essentially, RingCentral has an agreement with NICE to resell / whitelabel their product alongside their own phone system and messaging...
Source: www.dialpad.com
Best Call Center Software: The Complete List (2020 Update)
NICE inContact is another cloud-based call center software that helps improve customer service with their universal routing queue, top-of-the-line workforce optimization suite, personal connection dialer, and automation tools.
Source: biz30.timedoctor.com

What are some alternatives?

When comparing Microsoft Operations Management Suite and NICE inContact, you can also consider the following products

ConnectWise Automate - Solve IT Problems with ConnectWise Automate, Remote Monitoring and Remote Management Software. Visit to boost the effectiveness of your IT teams.‎Try ConnectWise Automate .

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

Freshservice - Freshservice: the one-stop cloud solution for all your IT management needs.

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

NinjaOne - NinjaOne (Formerly NinjaRMM) provides remote monitoring and management software that combines powerful functionality with a fast, modern UI. Easily remediate IT issues, automate common tasks, and support end-users with powerful IT management tools.

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.

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