Software Alternatives & Reviews

Microsoft Intune VS Jira Service Desk

Compare Microsoft Intune VS Jira Service Desk and see what are their differences

Microsoft Intune logo Microsoft Intune

Microsoft Intune is a cloud-based mobile device and application management solution.

Jira Service Desk logo Jira Service Desk

IT service desk and customer service software by Jira Service Desk. Powerful ticketing system used by 25,000+ organizations. Try it free today.
  • Microsoft Intune Landing page
    Landing page //
    2023-03-30
  • Jira Service Desk Landing page
    Landing page //
    2023-09-13

Microsoft Intune videos

Microsoft Intune - How it works

More videos:

  • Demo - Real World Management of Devices with Microsoft Intune and Azure Active Directory | Demo Heavy
  • Tutorial - Microsoft Intune Tutorial

Jira Service Desk videos

Introduction to Jira Service Desk

More videos:

  • Review - Jira Service Desk
  • Review - JIRA Service Desk at Spotify

Category Popularity

0-100% (relative to Microsoft Intune and Jira Service Desk)
Monitoring Tools
100 100%
0% 0
Help Desk
8 8%
92% 92
IT Management
100 100%
0% 0
Project Management
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Microsoft Intune and Jira Service Desk

Microsoft Intune Reviews

10 Best MDM Software: Mobile Device Management Solutions in 2023
Microsoft Intune is a specialized mobile device management app that gives users an integrated console for managing enterprise apps and mobile devices. Although it is a part of the Azure portal, you can also use it as a standalone solution.

Jira Service Desk Reviews

Top IT Management Software 2021
Jira Service Desk is an IT management system that focuses on helping growing companies move away from email as a means of asking for technical support. In fact, Jira offers a self-service portal to help your employees solve problems without involving IT whenever possible. The knowledge base brings the most relevant results to the top based on what they search for, or, if...
The Best Help Desk Software in 2020
Jira Service Desk is Atlassian's contribution to the help desk software market. Since they already offer a widely-used project and issue tracking system called Jira Software, Jira Service Desk is often a natural choice for those who already use their software. Because it's designed by the same company, integration with existing Jira applications is painless. Additional...
Source: www.jitbit.com
Top 10 Alternatives to Zendesk: Analysis of Leading Help Desk Software Solutions
Issues can be submitted as tickets or resolved through a self-service portal. The open-source platform adapts to core helpdesk functionalities like customer portal, knowledge base, collaboration interface and performance metrics. However, if you lack an I.T. team you might want to consider the out-of-the-box JIRA Service Desk alternatives we have in the list.

What are some alternatives?

When comparing Microsoft Intune and Jira Service Desk, you can also consider the following products

NinjaOne - NinjaOne (Formerly NinjaRMM) provides remote monitoring and management software that combines powerful functionality with a fast, modern UI. Easily remediate IT issues, automate common tasks, and support end-users with powerful IT management tools.

Freshservice - Freshservice: the one-stop cloud solution for all your IT management needs.

Jamf Pro - Jamf Pro is comprehensive enterprise management software for the Apple platform, simplifying IT management for Mac, iPad, iPhone and Apple TV.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Soti MobiControl - SOTI MobiControl is an enterprise mobility management solution.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.