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Microsoft Dynamics VS ServiceNow

Compare Microsoft Dynamics VS ServiceNow and see what are their differences

EcholoN
Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

Microsoft Dynamics logo Microsoft Dynamics

Unify CRM and ERP capabilities and break down data silos with Dynamics 365—modern, intelligent cloud applications that help move your business forward.

ServiceNow logo ServiceNow

ServiceNow automates and manages global enterprise service relationships. Create a single system of record for enterprise services, automate manual tasks, consolidate legacy ITIL systems.
  • Microsoft Dynamics Landing page
    Landing page //
    2021-10-19
  • ServiceNow Landing page
    Landing page //
    2022-07-12

Microsoft Dynamics videos

+ Add

Microsoft Dynamics 365 : 🤓 all you need to know

More videos:

  • Review - Salesforce vs. Microsoft Dynamics: CRM Comparision
  • Review - Microsoft Dynamics 365 vs. NetSuite: An Unbiased Comparison

ServiceNow videos

+ Add

User Experience | What is ServiceNow and How Can It Help Me Do My Job?

More videos:

  • Review - ServiceNow Product Review
  • Tutorial - ServiceNow Application Review - How to Disable All Mandatory Form Fields Simultaneously in Madrid

Category Popularity

0-100% (relative to Microsoft Dynamics and ServiceNow)

Microsoft Dynamics

ServiceNow

ERP
100 100%
ERP
0% 0
Help Desk
0 0%
Help Desk
100% 100
CRM
100 100%
CRM
0% 0
Project Management
0 0%
Project Management
100% 100

User comments

Share your experience with using Microsoft Dynamics and ServiceNow. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Microsoft Dynamics and ServiceNow

Microsoft Dynamics Reviews

17 Best ERP Software To Monitor Business Vitals In 2024
If you're looking for ERP software that prioritizes integrations, my top recommendation is Microsoft Dynamics 365 Business Central. Whether you need pre-built integrations, native connections to other Microsoft products, or an open API that allows for custom integrations, this ERP tool has it all.
Source: thecfoclub.com
Top 9 Odoo Alternatives
The best Odoo alternatives include Acumatica, ERPNext, Oracle NetSuite, and Microsoft Dynamics 365. We’ve reviewed some of the best ERP software to help you find alternatives that will allow you to drop Odoo and continue to streamline your operations, improve customer service, and ultimately boost your bottom line.
Source: softwareconnect.com
Best ERP Software 2022: Top Rated ERP Systems Comparison
Price: Microsoft Dynamics 365 offers the solution to various business areas and the pricing will change accordingly, Marketing (it starts at $750 per tenant per month), Sales (it starts at $20 per user per month), Customer Service (it starts at $20 per user per month), Finance (it starts at $30 per user per month), etc.
Source: www.softwaretestinghelp.com
10 Best ERP Software Of 2021 (+ Free ERP Options)
Common ERP software doesn’t necessarily mean “the best”, instead it is usually promoted by big-name tech businesses that are reliable in their field. Some popular ERP tools that you may have heard of are Netsuite, Microsoft Dynamics 365, Oracle ERP Cloud, Sage X3, and/or Epicor ERP.
Source: peoplemanagingpeople.com
8 Best CRM for eCommerce Business in 2019
Another industry leader on the list, although relatively pricier than the others, its users do swear by it. It is better suited to medium and large enterprises. With Microsoft Dynamics, you have a uniform view across your CRM if your business is already using the Microsoft Office apps like Outlook, SharePoint, OneNote and more. It has to be adapted to the needs of your...
Source: www.softwaresuggest.com

ServiceNow Reviews

13 tools to use for DevSecOps automation
💰 ServiceNow is a cloud computing platform to help companies manage digital workflows for their operations. The ServiceNow node allows you to manage, among others, incidents, business services, and user roles.
Source: n8n.io
The Best Asset Management Software of 2017
Bottom Line: ServiceNow asset management is usable from a features perspective, but is burdened by a complex user interface that's mostly the result of it being part of a much larger business application framework.
Source: au.pcmag.com

Social recommendations and mentions

Based on our record, ServiceNow seems to be more popular. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Microsoft Dynamics mentions (0)

We have not tracked any mentions of Microsoft Dynamics yet. Tracking of Microsoft Dynamics recommendations started around Mar 2021.

ServiceNow mentions (2)

  • Case creation via email
    The instance email address is tied to the instance name. Rename the instance and the email address also changes. You cannot change the email address otherwise. However, as mentioned, you can have a custom email address [something@yourdomain.com](mailto:something@yourdomain.com) forward to the instance email address. From a user perspective, they wouldn't be using a servicenow.com email address and you have to... Source: over 1 year ago
  • Is there a payment service that can be used in the Caribbean?
    Wrong sub, friend. This is for the product servicenow. Source: over 2 years ago

What are some alternatives?

When comparing Microsoft Dynamics and ServiceNow, you can also consider the following products

SAP ERP - SAP ERP is enterprise resource planning software developed by the German company SAP SE.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Sage Intacct - Intacct is a cloud-based accounting and financial management system that is designed for the businesses of all levels.

Freshservice - Freshservice: the one-stop cloud solution for all your IT management needs.

Oracle NetSuite - NetSuite is the leading integrated cloud business software suite, including business accounting, ERP, CRM and ecommerce software.

Jira Service Desk - IT service desk and customer service software by Jira Service Desk. Powerful ticketing system used by 25,000+ organizations. Try it free today.

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