Software Alternatives, Accelerators & Startups
Register | Login

MicroSIP VS HelpScout

Compare MicroSIP VS HelpScout and see what are their differences

BoldDesk
Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks. featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

MicroSIP logo MicroSIP

MicroSIP is a free portable SIP softphone for Windows based on PJSIP stack.

HelpScout logo HelpScout

Help Scout is a simple, straightforward way to provide excellent support
  • MicroSIP Landing page
    Landing page //
    2021-10-04
  • HelpScout Landing page
    Landing page //
    2023-07-14

MicroSIP videos

+ Add

How to Configure Microsip Desktop Application | SIP Account Configuration with Microsip Software

More videos:

  • Tutorial - How to Configure Microsip Software MICROSIP SOFTPHONE MicroSIP For Callrecording Use MicroSIP
  • Review - Free Portable VOIP Client Microsip Quickstart

HelpScout videos

No HelpScout videos yet. You could help us improve this page by suggesting one.

+ Add video

Category Popularity

0-100% (relative to MicroSIP and HelpScout)

MicroSIP

HelpScout

Communication
100 100%
Communication
0% 0
Customer Support
0 0%
Customer Support
100% 100
Group Chat & Notifications
100 100%
Group Chat & Notifications
0% 0
Help Desk
0 0%
Help Desk
100% 100

User comments

Share your experience with using MicroSIP and HelpScout. For example, how are they different and which one is better?
Log in or Post with

Reviews

These are some of the external sources and on-site user reviews we've used to compare MicroSIP and HelpScout

MicroSIP Reviews

10 BEST VoIP Software 2020 | Free & Commercial Voice Over IP Tools
Verdict: As MicroSIP is written in C and C++, there will be minimal possible system resource usage. RAM usage will be less than 5MB. For the voice quality, it supports best voice codecs like Opus@24kHz, G.711 A-Law (PCMA), etc.
Source: www.softwaretestinghelp.com

HelpScout Reviews

The Best Help Desk Software in 2020
HelpScout really focuses on the customer interface. It values the customer journey and makes it easy for them to navigate. It is set up in a way to boost internal team collaboration. However, because of this emphasis on team collaboration, HelpScout's structure and ticketing systems are not as defined. It doesn't have a dedicated customer-facing portal or ticket numbers....
Source: www.jitbit.com
Help Scout Alternative - Have you outgrown Help Scout?
With over 500 more integrations than Help Scout, it’s easy to understand why many customers see Kayako as one of the best Help Scout alternatives. With Kayako you can connect to all the apps your team already uses. As you scale the need for automation becomes critical. Kayako helps save you time through a simple and easy setup for workflow automations across multiple apps.
Source: www.kayako.com
Top 10 Alternatives to Zendesk: Analysis of Leading Help Desk Software Solutions
Help Scout is preferred by many freelancers and small businesses for the right balance of features and affordability. In fact, it offers a free app for shared inbox. Its paid plan starts at $20 per user/month, providing you with a reliable set of automation, reporting and integration tools.
Source: financesonline.com
8 Zendesk Alternatives to Rock Your Customer Service
Also I don’t see Front (frontapp.com) in the list. Front is the biggest alternative to Zendesk & HelpScout on the customer service use case.
Source: blog.capterra.com
The 20 Best Help Desk Apps and Knowledge Base Tools for Customer Support
Dive into an email, and you'll see a familiar sidebar with information about the customer where Help Scout pulls in social media information and previous conversations to give your emails a personal touch. Help Scout also offers your customers a quick poll at the bottom of your emails to ask how well your team did at support, and you can see your team's productivity and...
Source: zapier.com

Social recommendations and mentions

Based on our record, HelpScout seems to be more popular. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

MicroSIP mentions (0)

We have not tracked any mentions of MicroSIP yet. Tracking of MicroSIP recommendations started around Mar 2021.

HelpScout mentions (2)

  • Makers, what are the tools you can't live without?
    Slack for communication Helpscout for customer support Calendly for meeting scheduling Usermaven for website and product analytics Contentstudio.io for social media management. Source: over 1 year ago
  • Have you ever done a product comparison chart on your site?
    Not my site, but Helpscout (https://helpscout.com) has my favorite product comparison model. Source: about 2 years ago

What are some alternatives?

When comparing MicroSIP and HelpScout, you can also consider the following products

Linphone - Linphone is an internet phone or Voice Over IP phone (VoIP).

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Zoiper - Cross-platform VoIP softphone dialer for SIP and IAX systems

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Sipdroid - Free and open-source SIP/VoIP Client

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Loading...