Software Alternatives, Accelerators & Startups

Micro Focus GroupWise VS NICE inContact

Compare Micro Focus GroupWise VS NICE inContact and see what are their differences

Micro Focus GroupWise logo Micro Focus GroupWise

GroupWise collaboration software is a premier collaboration tool for large enterprises.

NICE inContact logo NICE inContact

Get the DMG Consulting report reprint on cloud contact centers.
  • Micro Focus GroupWise Landing page
    Landing page //
    2023-04-28
  • NICE inContact Landing page
    Landing page //
    2023-10-04

Micro Focus GroupWise videos

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NICE inContact videos

NICE inContact CXone Quality Management Pro Improves the Customer Experience

More videos:

  • Demo - NICE inContact Demo - Virtual Call Center, VOIP Contact Center Software
  • Review - NICE inContact CXone for IT Leaders

Category Popularity

0-100% (relative to Micro Focus GroupWise and NICE inContact)
Project Management
100 100%
0% 0
Communication
0 0%
100% 100
No Code
100 100%
0% 0
Enterprise Communication
16 16%
84% 84

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Reviews

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Micro Focus GroupWise Reviews

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NICE inContact Reviews

Top 7 Aircall Alternatives & Competitors, Ranked [2022] | Dialpad
Nice inContact is another cloud-based contact center that lets businesses manage communication channels like chat, social media, and voice. And they’re actually what RingCentral is using to provide their “unified communications” platform. (Essentially, RingCentral has an agreement with NICE to resell / whitelabel their product alongside their own phone system and messaging...
Source: www.dialpad.com
Best Call Center Software: The Complete List (2020 Update)
NICE inContact is another cloud-based call center software that helps improve customer service with their universal routing queue, top-of-the-line workforce optimization suite, personal connection dialer, and automation tools.

What are some alternatives?

When comparing Micro Focus GroupWise and NICE inContact, you can also consider the following products

Airtable - Airtable works like a spreadsheet but gives you the power of a database to organize anything. Sign up for free.

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

Creativity 365 - Cross-device content creation suite

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

Microsoft Teams - Microsoft Teams provides the enterprise-level security, compliance and management features you expect from Office 365, including broad support for compliance standards, and eDiscovery and legal hold for channels, chats, and files.

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.