Software Alternatives & Reviews

MiaRec VS Genesys

Compare MiaRec VS Genesys and see what are their differences

MiaRec logo MiaRec

MiaRec is an affordable and easy-to-use solution for recording of calls in IP-based contact centers.

Genesys logo Genesys

Genesys provides omnichannel customer experience and contact center solutions in the cloud and on-premises.
  • MiaRec Landing page
    Landing page //
    2023-06-23
  • Genesys Landing page
    Landing page //
    2023-09-13

MiaRec videos

MiaRec - Pause and Resume Call Recording

Genesys videos

Genesys Core Rulebook Review

More videos:

  • Review - Game Geeks #303 Genesys Core Rulebook by Fantasy Flight Games
  • Review - Genesys RPG Review

Category Popularity

0-100% (relative to MiaRec and Genesys)
Communication
16 16%
84% 84
Call Center Software
24 24%
76% 76
Enterprise Communication
19 19%
81% 81
Cloud Contact Center
100 100%
0% 0

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Reviews

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MiaRec Reviews

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Genesys Reviews

Top 7 Aircall Alternatives & Competitors, Ranked [2022] | Dialpad
Genesys is another cloud-based contact center platform that’s been around for some time, and like many of the top Aircall alternatives that made it onto this list, comes with features for teams that make both inbound calls and outbound calls (like an auto dialer, social media messaging integration, and IVR).
Source: www.dialpad.com

What are some alternatives?

When comparing MiaRec and Genesys, you can also consider the following products

KOOKOO - All in one solution for calls, IVR, live chat, customer management & more.

Aircall - Aircall is a call center software of a new generation designed for fast growing companies. Setup instantly and integrates to your CRMs

Ameyo - Ameyo is a powerful and highly flexible IP-based contact center software that lets you have a personalized interaction with every customer across multiple channels, thereby driving customer engagement to a level par excellence.

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

HoduCC - HoduCC is a FreeSWITCH based product which offers contact center softwares for call centers.

Scorebuddy - SO WHAT IS SCOREBUDDY ALL ABOUT? Years ago, physical score cards or computer spreadsheets were used to track customer interactions.