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MetricsFlare VS Nicereply

Compare MetricsFlare VS Nicereply and see what are their differences

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MetricsFlare logo MetricsFlare

SMART survey platform for NPS, CES and CSAT surveys

Nicereply logo Nicereply

Improve customer service and customer experience with Nicereply - online customer satisfaction survey software, including CSAT, NPS & CES 2.0.
  • MetricsFlare Landing page
    Landing page //
    2022-11-09
  • Nicereply Landing page
    Landing page //
    2018-09-30

Nicereply helps hundreds of teams at companies like Microsoft, Lenovo, Hubspot and Buffer to measure and improve the quality of their customer service.

  • Measure Customer Satisfaction (CSAT), Net Promoter Score (NPS) and Customer Effort Score (CES) per agent, team or company-wide
  • Increase your survey response rates by 200%
  • See your data in your CRM and set triggers based on it
  • Get 3x more feedback without sending more emails
  • Customize both the look and content of your surveys
  • Set goals, track KPIs, generate reports and more...

MetricsFlare videos

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Nicereply videos

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Email Feedback By Nicereply.com

Category Popularity

0-100% (relative to MetricsFlare and Nicereply)

MetricsFlare

Nicereply

Customer Feedback
15 15%
Customer Feedback
85% 85
Surveys
9 9%
Surveys
91% 91
Forms And Surveys
0 0%
Forms And Surveys
100% 100
User Feedback
100 100%
User Feedback
0% 0

User comments

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What are some alternatives?

When comparing MetricsFlare and Nicereply, you can also consider the following products

Delighted - The fastest and easiest way to gather actionable feedback from your customers

Survey Monkey - Create and publish online surveys in minutes, and view results graphically and in real time. SurveyMonkey provides free online questionnaire and survey software.

Wootric - Wootric is software that allows apps and websites to take customer satisfaction surveys so that you can properly gauge the popularity and success of your app through the eyes of the people using it. Read more about Wootric.

Google Forms - Simple web forms from Google.

SurveySparrow - Turning surveys into conversations

Qualtrics - Qualtrics is the most trusted research platform, helping brands make crucial business decisions. From surveys to insights to action.

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