Software Alternatives, Accelerators & Startups

Metric.live VS NICE inContact

Compare Metric.live VS NICE inContact and see what are their differences

Metric.live logo Metric.live

Real-time and advanced periodic alerts for Google Analytics.

NICE inContact logo NICE inContact

Get the DMG Consulting report reprint on cloud contact centers.
  • Metric.live Landing page
    Landing page //
    2021-10-15
  • NICE inContact Landing page
    Landing page //
    2023-10-04

Metric.live videos

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NICE inContact videos

NICE inContact CXone Quality Management Pro Improves the Customer Experience

More videos:

  • Demo - NICE inContact Demo - Virtual Call Center, VOIP Contact Center Software
  • Review - NICE inContact CXone for IT Leaders

Category Popularity

0-100% (relative to Metric.live and NICE inContact)
Analytics
100 100%
0% 0
Communication
0 0%
100% 100
Google Analytics
100 100%
0% 0
Enterprise Communication
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Metric.live and NICE inContact

Metric.live Reviews

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NICE inContact Reviews

Top 7 Aircall Alternatives & Competitors, Ranked [2022] | Dialpad
Nice inContact is another cloud-based contact center that lets businesses manage communication channels like chat, social media, and voice. And they’re actually what RingCentral is using to provide their “unified communications” platform. (Essentially, RingCentral has an agreement with NICE to resell / whitelabel their product alongside their own phone system and messaging...
Source: www.dialpad.com
Best Call Center Software: The Complete List (2020 Update)
NICE inContact is another cloud-based call center software that helps improve customer service with their universal routing queue, top-of-the-line workforce optimization suite, personal connection dialer, and automation tools.

What are some alternatives?

When comparing Metric.live and NICE inContact, you can also consider the following products

Statsbot - Connect your database, let Statsbot generate data relationships from your database automatically, and get your first insights in a matter of minutes.

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

Google Analytics by SumoMe - The easiest way to see your Google Analytics

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

StatsGlitch - Insights and Alerts to grow your business. Powerful Google Analytics and Search Console companion.

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.