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MessageBird VS Twilio Flex

Compare MessageBird VS Twilio Flex and see what are their differences

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MessageBird logo MessageBird

Reach 7 billion phones in seconds via SMS, Chat & Voice. Try it for free and improve your communication.

Twilio Flex logo Twilio Flex

The programmable contact center platform 📱
  • MessageBird Landing page
    Landing page //
    2023-06-29
  • Twilio Flex Landing page
    Landing page //
    2023-10-09

MessageBird videos

+ Add

CEO MessageBird: 'Text Messaging Is A Feature Of The Past? Keep Thinking That!'

More videos:

  • Review - MessageBird Programmable Conversations: One API, Omni-channel Access
  • Review - MessageBird Inbox is a Game-changer, Interview with Robert Vis, CEO

Twilio Flex videos

+ Add

Getting Started with Twilio Flex

More videos:

  • Review - Setting Up for Twilio Flex Plugin Development

Category Popularity

0-100% (relative to MessageBird and Twilio Flex)

MessageBird

Twilio Flex

Communication
84 84%
Communication
16% 16
Messaging
90 90%
Messaging
10% 10
Phone System
0 0%
Phone System
100% 100
SMS Marketing
100 100%
SMS Marketing
0% 0

User comments

Share your experience with using MessageBird and Twilio Flex. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare MessageBird and Twilio Flex

MessageBird Reviews

15 Best Twilio Alternatives 2022
MessageBird knew that the best way to reach customers and clients was to adapt to their ways of communication so you can use MessageBird to reach out to customers using the most common messaging channels such as phone, WhatsApp, Facebook Messenger, Viber, Line, Talk, and other well-known apps.
Source: rigorousthemes.com
Top 10 Best Twilio Alternative Free In 2022
MessageBird understood that the very best way to reach consumers and customers was to adapt to their ways of interaction so you can use MessageBird to connect to customers employing the most common messaging channels such as phone and WhatsApp, Facebook Messenger and Viber, Line, Talk, and other popular apps.
Source: www.techolac.com

Twilio Flex Reviews

10 Best Call Center Software (December 2022)
Twilio Flex offers a customizable contact center for any size business. The flexibility of Twilio Flex comes in the form of features and pricing. At its core, Twilio Flex is a call center that focuses on voice or messaging support. Agents will have a lot of information about clients from their contact list and the ability to click to call. The customization comes in with...
Source: www.forbes.com

Social recommendations and mentions

Twilio Flex might be a bit more popular than MessageBird. We know about 1 link to it since March 2021 and only 1 link to MessageBird. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

MessageBird mentions (1)

  • Looking for a two-way SMS capability
    We built a subscription management chatbot, using Twilio for sending SMS, but it lacked a dashboard to view conversations. I've recently come across https://messagebird.com/en/ - they have a pre-built dashboard that allows your team to respond to messages, as well as a nifty flow builder. Source: almost 3 years ago

Twilio Flex mentions (1)

  • What Every C Programmer Should Know About Undefined Behavior
    Customer journey mapping https://twilio.com/flex. - Source: Hacker News / over 2 years ago

What are some alternatives?

When comparing MessageBird and Twilio Flex, you can also consider the following products

Twilio - Brings voice and messaging to your web and mobile applications.

Neodove - NeoDove is the most powerful sales enablement tool for managing your calling team and empowering your team to succeed with game-based incentive programs.

Plivo - Plivo simplifies your customer engagement.

Knowmax - Knowledge Management Software, A System To Deliver Seamless Customer Experience Across Assisted & Digital Channels

Nexmo - Nexmo is a simple two way SMS API with global reach and wholesale rates

Novanet (C3) - Novanet (C3) provides a cloud-based contact center, inbound call center, customer support, and outbound dialer applications.

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