Copper might be a bit more popular than MessageBird. We know about 1 link to it since March 2021 and only 1 link to MessageBird. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
We built a subscription management chatbot, using Twilio for sending SMS, but it lacked a dashboard to view conversations. I've recently come across https://messagebird.com/en/ - they have a pre-built dashboard that allows your team to respond to messages, as well as a nifty flow builder. Source: about 3 years ago
I've seen Copper CRM work quite well for contractors (assuming that your team is using or open to using Google Workspace - if you're not using Google Workspace, I'd probably ask why not? But then recommend you to use Pipedrive if you're not willing to switch to Google Workspace). Source: over 1 year ago
Twilio - Brings voice and messaging to your web and mobile applications.
Zoho CRM - Omnichannel CRM for Businesses of all sizes
Nexmo - Nexmo is a simple two way SMS API with global reach and wholesale rates
Pipedrive - Sales pipeline software that gets you organized. Helps you focus on the right deals, so easy to use that salespeople just love it. Great for small teams.
Plivo - Plivo simplifies your customer engagement.
Freshsales CRM - A full-fledged CRM for high-velocity sales teams.