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Melrose Labs CloudPBX VS NICE inContact

Compare Melrose Labs CloudPBX VS NICE inContact and see what are their differences

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Melrose Labs CloudPBX logo Melrose Labs CloudPBX

Advanced Hosted Cloud PBX for Your Team.

NICE inContact logo NICE inContact

Get the DMG Consulting report reprint on cloud contact centers.
  • Melrose Labs CloudPBX Landing page
    Landing page //
    2019-09-30

The CloudPBX service is an advanced business phone system, instantly available and great for small and medium-sized teams. The service uses FreeSWITCH, the highly scalable and reliable open source telecoms platform.

We've taken this platform and built our own super-platform through which we can provide customers with the best cloud PBX service. From our fast set-up to get you using the service ASAP, to the uber-reliability of the service, we hope you'll agree we're doing a good job.

  • NICE inContact Landing page
    Landing page //
    2023-10-04

Melrose Labs CloudPBX videos

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NICE inContact videos

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NICE inContact CXone Quality Management Pro Improves the Customer Experience

More videos:

  • Demo - NICE inContact Demo - Virtual Call Center, VOIP Contact Center Software
  • Review - NICE inContact CXone for IT Leaders

Category Popularity

0-100% (relative to Melrose Labs CloudPBX and NICE inContact)

Melrose Labs CloudPBX

NICE inContact

Communication
5 5%
Communication
95% 95
Email Converter
100 100%
Email Converter
0% 0
Enterprise Communication
0 0%
Enterprise Communication
100% 100
Cloud Business Telephony
100 100%
Cloud Business Telephony
0% 0

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Melrose Labs CloudPBX and NICE inContact

Melrose Labs CloudPBX Reviews

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NICE inContact Reviews

Top 7 Aircall Alternatives & Competitors, Ranked [2022] | Dialpad
Nice inContact is another cloud-based contact center that lets businesses manage communication channels like chat, social media, and voice. And they’re actually what RingCentral is using to provide their “unified communications” platform. (Essentially, RingCentral has an agreement with NICE to resell / whitelabel their product alongside their own phone system and messaging...
Source: www.dialpad.com
Best Call Center Software: The Complete List (2020 Update)
NICE inContact is another cloud-based call center software that helps improve customer service with their universal routing queue, top-of-the-line workforce optimization suite, personal connection dialer, and automation tools.
Source: biz30.timedoctor.com

What are some alternatives?

When comparing Melrose Labs CloudPBX and NICE inContact, you can also consider the following products

Digium - Digium offers IP phones, business phone systems, such as Switchvox IP PBX, and custom communications solutions for Asterisk.

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

RingCentral - RingCentral is the leading provider of cloud-based communications and collaboration solutions for small business and enterprise companies

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

Communigate - CommuniGate Pro is a scalable carrier-grade email server, unified communications server.

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.

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