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Mediahawk VS NICE inContact

Compare Mediahawk VS NICE inContact and see what are their differences

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The platform for exceptional customer service at scale. featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

Mediahawk logo Mediahawk

Call tracking software tracks online and offline advertising performance.

NICE inContact logo NICE inContact

Get the DMG Consulting report reprint on cloud contact centers.
  • Mediahawk Landing page
    Landing page //
    2023-09-27
  • NICE inContact Landing page
    Landing page //
    2023-10-04

Mediahawk videos

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NICE inContact videos

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NICE inContact CXone Quality Management Pro Improves the Customer Experience

More videos:

  • Demo - NICE inContact Demo - Virtual Call Center, VOIP Contact Center Software
  • Review - NICE inContact CXone for IT Leaders

Category Popularity

0-100% (relative to Mediahawk and NICE inContact)

Mediahawk

NICE inContact

Call Tracking And Analytics
100 100%
Call Tracking And Analytics
0% 0
Communication
1 1%
Communication
99% 99
CRM
100 100%
CRM
0% 0
Enterprise Communication
0 0%
Enterprise Communication
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Mediahawk and NICE inContact

Mediahawk Reviews

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NICE inContact Reviews

Top 7 Aircall Alternatives & Competitors, Ranked [2022] | Dialpad
Nice inContact is another cloud-based contact center that lets businesses manage communication channels like chat, social media, and voice. And they’re actually what RingCentral is using to provide their “unified communications” platform. (Essentially, RingCentral has an agreement with NICE to resell / whitelabel their product alongside their own phone system and messaging...
Source: www.dialpad.com
Best Call Center Software: The Complete List (2020 Update)
NICE inContact is another cloud-based call center software that helps improve customer service with their universal routing queue, top-of-the-line workforce optimization suite, personal connection dialer, and automation tools.
Source: biz30.timedoctor.com

What are some alternatives?

When comparing Mediahawk and NICE inContact, you can also consider the following products

Infinity Cloud - Infinity Cloud is a cloud-based call tracking service with integrated visitor tracking capabilities.

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

BlackBerry Blend - Blackberry Blend is software that seamlessly connects information between a Blackberry mobile device and a desktop PC or a tablet device.

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

ExecVision - ExecVision unlocks conversation insights trapped inside call recordings to help executives understand and improve their business.

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.

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