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Medallia VS Helprace

Compare Medallia VS Helprace and see what are their differences

SysAid
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Contents:
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  2. » Videos
  3. » Reviews
  4. » Alternatives

Medallia logo Medallia

Medallia enables companies to capture customer feedback, understand it in real-time, and take action to improve the customer experience (CX).

Helprace logo Helprace

Helprace is a customer service software suite linking a ticket system with help desk software, giving customer support agents a complete helpdesk solution.
  • Medallia Landing page
    Landing page //
    2023-10-17

  www.medallia.comSoftware by Medallia

  • Helprace Landing page
    Landing page //
    2021-10-03

Medallia videos

+ Add

Medallia Experience Cloud in Action

More videos:

  • Review - Medallia for Retail: Solution Overview
  • Review - Medallia for B2B: Solution Overview

Helprace videos

+ Add

Helprace: a Zendesk Alternative

More videos:

  • Review - Translation Portal - Helprace

Category Popularity

0-100% (relative to Medallia and Helprace)

Medallia

Helprace

Surveys
100 100%
Surveys
0% 0
Help Desk
0 0%
Help Desk
100% 100
Customer Feedback
100 100%
Customer Feedback
0% 0
Customer Support
0 0%
Customer Support
100% 100

User comments

Share your experience with using Medallia and Helprace. For example, how are they different and which one is better?
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Social recommendations and mentions

Based on our record, Medallia seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Medallia mentions (1)

Helprace mentions (0)

We have not tracked any mentions of Helprace yet. Tracking of Helprace recommendations started around Mar 2021.

What are some alternatives?

When comparing Medallia and Helprace, you can also consider the following products

Qualtrics - Qualtrics is the most trusted research platform, helping brands make crucial business decisions. From surveys to insights to action.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Qualtrics Customer Experience - Qualtrics Customer Experience software makes it easy to monitor, respond & improve every key moment along the customer journey. Request a demo today!

UseResponse - Open-source, self-hosted customer feedback software, live chat and helpdesk system that you can install on your server. Organize documentation using knowledge base and get feedback from social networks with centralized system

Wootric - Wootric is software that allows apps and websites to take customer satisfaction surveys so that you can properly gauge the popularity and success of your app through the eyes of the people using it. Read more about Wootric.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

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