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Medallia VS Churnzero

Compare Medallia VS Churnzero and see what are their differences

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Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks. featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

Medallia logo Medallia

Medallia enables companies to capture customer feedback, understand it in real-time, and take action to improve the customer experience (CX).

Churnzero logo Churnzero

ChurnZero is the Customer Success Platform built for growing SaaS and subscription businesses.
  • Medallia Landing page
    Landing page //
    2023-10-17

  www.medallia.comSoftware by Medallia

  • Churnzero Landing page
    Landing page //
    2019-01-29

Medallia videos

+ Add

Medallia Experience Cloud in Action

More videos:

  • Review - Medallia for Retail: Solution Overview
  • Review - Medallia for B2B: Solution Overview

Churnzero videos

+ Add

A Day in the Life of a CSM Using ChurnZero

More videos:

  • Review - Introduction to ChurnZero

Category Popularity

0-100% (relative to Medallia and Churnzero)

Medallia

Churnzero

Surveys
100 100%
Surveys
0% 0
Customer Success
0 0%
Customer Success
100% 100
Customer Feedback
100 100%
Customer Feedback
0% 0
Help Desk
0 0%
Help Desk
100% 100

User comments

Share your experience with using Medallia and Churnzero. For example, how are they different and which one is better?
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Social recommendations and mentions

Churnzero might be a bit more popular than Medallia. We know about 1 link to it since March 2021 and only 1 link to Medallia. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Medallia mentions (1)

Churnzero mentions (1)

  • CRM for Small IT Business
    I noticed that Zoho, just like many other CRM solutions tend to focus on sales alone, and doesn't fit a subscription model very well. So once you have a bunch of deals in the pipeline, you'll want to close them as 'won'; However, if you have customers on subscriptions with expiration dates, renewals, etc. One way to manage that is to pair zoho or hubspot with an application that supports existing customers,... Source: about 2 years ago

What are some alternatives?

When comparing Medallia and Churnzero, you can also consider the following products

Qualtrics - Qualtrics is the most trusted research platform, helping brands make crucial business decisions. From surveys to insights to action.

Gainsight - Customer Success for the New Enterprise

Qualtrics Customer Experience - Qualtrics Customer Experience software makes it easy to monitor, respond & improve every key moment along the customer journey. Request a demo today!

Totango - Totango is a Customer Success Software Platform

Wootric - Wootric is software that allows apps and websites to take customer satisfaction surveys so that you can properly gauge the popularity and success of your app through the eyes of the people using it. Read more about Wootric.

ClientSuccess - Reduce churn and increase revenue with the true customer success management platform.

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