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FastCustomer - Telephone hold application.
HiOperator - HiOperator is a virtual assistant that answers phone calls, chats with customers, provides in-app help, takes orders, and provides support.
GetHuman - Find customer service numbers fast
Zendesk - Zendesk is a beautiful, lightweight help-desk solution.
Remotely.fm - The platform podcasters use to record remote interviews in studio quality. Nothing to install. Just hit record.
Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.