Software Alternatives, Accelerators & Startups

Maze VS EnjoyHQ

Compare Maze VS EnjoyHQ and see what are their differences

Maze logo Maze

Beautiful & actionable analytics for InVision prototypes

EnjoyHQ logo EnjoyHQ

A customer research platform for product teams
  • Maze Landing page
    Landing page //
    2023-10-10
  • EnjoyHQ Landing page
    Landing page //
    2023-08-02

Maze features and specs

  • Ease of Use
    Maze provides an intuitive and user-friendly interface, making it accessible to designers and researchers with varying levels of expertise.
  • Comprehensive Analytics
    The platform offers detailed analytics and actionable insights, helping users make data-driven decisions for improving their designs.
  • Fast Feedback
    Users can quickly obtain feedback from testers thanks to Maze's rapid testing capabilities, which helps accelerate the design iteration process.
  • Integration Capabilities
    Maze seamlessly integrates with tools like Figma, Sketch, and Adobe XD, allowing users to directly import their prototypes for testing.
  • Remote Usability Testing
    The platform supports remote usability testing, enabling teams to gather insights from a wider audience without geographic constraints.
  • Collaborative Features
    Maze includes collaborative features that allow team members to work together, share feedback, and streamline the design process.

Possible disadvantages of Maze

  • Pricing
    Some users may find the pricing model expensive, especially for smaller teams or individual designers.
  • Learning Curve for Advanced Features
    While the basic functions are easy to use, there may be a learning curve associated with mastering the more advanced features and analytics.
  • Limited Free Plan
    The free plan comes with limitations in terms of the number of responses and available features, which may not meet the needs of all users.
  • Internet Dependency
    Since Maze is a cloud-based tool, an uninterrupted internet connection is required, which could be a drawback in areas with unstable connectivity.
  • Customization Limitations
    Some users may find the level of customization for test questions and workflows to be limited compared to other, more advanced UX research tools.

EnjoyHQ features and specs

  • Comprehensive Data Aggregation
    EnjoyHQ allows users to integrate data from various sources, including surveys, analytics tools, and customer support platforms, enabling a centralized repository for all user feedback and insights.
  • Collaboration Features
    The platform provides robust collaboration tools that facilitate teamwork, enabling different departments to share insights, comment on feedback, and collectively analyze user data.
  • Customizable Dashboards
    EnjoyHQ offers customizable dashboards which help users to visualize data in a manner that suits their specific needs, enhancing data interpretation and decision-making.
  • Advanced Search and Filtering
    The platform comes with powerful search and filtering capabilities, allowing users to quickly find relevant insights and data points across a large dataset.
  • User-Friendly Interface
    The user interface is intuitive and easy to navigate, making it accessible for team members with varying levels of technical expertise.

Possible disadvantages of EnjoyHQ

  • Cost
    EnjoyHQ can be expensive for small businesses or startups with limited budgets, as its pricing plans are geared towards medium to large enterprises.
  • Learning Curve
    Despite its user-friendly design, the platform has a steep learning curve initially, especially for users who are not familiar with data analysis tools.
  • Limited Offline Access
    EnjoyHQ primarily operates as an online platform with limited offline capabilities, which can be a disadvantage for users who need to access data in areas with poor internet connectivity.
  • Dependence on Integrations
    The utility of EnjoyHQ relies heavily on third-party integrations; if a preferred tool isn’t supported, it may limit the full potential of the platform for some users.
  • Data Overload
    With its extensive data aggregation capabilities, users may experience information overload if they don't employ effective data management and filtering strategies.

Analysis of EnjoyHQ

Overall verdict

  • Overall, EnjoyHQ is considered a strong tool for companies looking to consolidate customer feedback and improve their understanding of customer needs and experiences. Its comprehensive feature set and integrations make it a valuable asset for teams focused on enhancing customer experiences and driving product development.

Why this product is good

  • EnjoyHQ, a customer research platform, is generally appreciated for its ability to centralize and organize customer feedback from various sources, making it easier for teams to derive insights and make data-driven decisions. Users often highlight its robust search and filtering capabilities, as well as its integration with popular tools like Slack, Intercom, and Zendesk, which helps streamline workflow and improve collaboration among cross-functional teams.

Recommended for

  • Product managers seeking centralized customer insights to guide feature development.
  • User experience (UX) researchers aiming to analyze qualitative feedback efficiently.
  • Customer support teams looking to identify common issues and trends in customer interactions.
  • Marketing teams wanting to track customer sentiment and feedback from various channels.

Maze videos

The Maze Runner - Movie Review

More videos:

  • Review - Circuit Maze Review - with Tom Vasel
  • Review - Magic Maze Review - with Tom Vasel

EnjoyHQ videos

EnjoyHQ for Product Managers

Category Popularity

0-100% (relative to Maze and EnjoyHQ)
User Experience
50 50%
50% 50
Design Tools
100 100%
0% 0
Customer Feedback
0 0%
100% 100
Usability Testing
100 100%
0% 0

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Maze and EnjoyHQ

Maze Reviews

Crowd vs Maze: A Comprehensive Comparison of User Research Platforms
Thinking of hopping on Maze and a secondary user feedback that might cost you over $150 monthly? Well, think again. With Crowd, you get all of this without breaking the bank. Merge quantitative data (like CSAT and NPS scores) with qualitative insights (user testing feedback) for a comprehensive understanding of user experience and customer sentiment.
11 Hotjar alternatives and competitors in 2024
Maze doesn’t yet offer the ability to host fully-integrated moderated tests. The current moderated research solutions include Interview Studies to help you gain insight from users faster. Maze also offers Clips, enabling you to get deeper insights into your tester’s pain points, feelings, and processes without the need for additional resources for a facilitator to be present.
Source: maze.co
Maze vs UXtweak: Which is the better tool?
👀 Looking to Switch to UXtweak but Locked into Maze subscription? If you’re currently subscribed to Maze but want to explore what UXtweak has to offer, we have a special deal for you! We will provide free access to UXtweak for the remaining duration of your Maze subscription. No need to worry about extra costs or initiating a new procurement process. Simply reach out to us...
5 Best UXtweak Alternatives
Maze is also a cloud-based software and is designed to help businesses test prototypes, marketing campaigns, user feedback, and design ideas.

EnjoyHQ Reviews

We have no reviews of EnjoyHQ yet.
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Social recommendations and mentions

EnjoyHQ might be a bit more popular than Maze. We know about 1 link to it since March 2021 and only 1 link to Maze. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Maze mentions (1)

EnjoyHQ mentions (1)

  • Research repository tips
    Other options include EnjoyHQ, Aurelius, and Condens. Out of those 3, I tried Condens last year and gave up on it, because the transcription quality was sub-par. When we were considering which tool to use earlier this year, the video montage option and the ability to do the analysis fully from the tool swayed us, and we ended up picking Dovetail. So it really depends on what you want the repository to do, support... Source: over 3 years ago

What are some alternatives?

When comparing Maze and EnjoyHQ, you can also consider the following products

UserTesting.com - Usability testing has never been easier. Get videos of real people speaking their thoughts as they use websites, mobile apps, prototypes and more!

Dovetail - Mobile Cloud-Based Dental Software

Hotjar - The #1 Leader in Heatmaps, Recordings, Surveys & More. Sign up for a 15-day free trial and start learning from real user behavior today!

Condens.io - Make storing, analyzing and sharing all UX research data easier, faster and more enjoyable.

Adobe XD - Adobe XD is an all-in-one UX/UI solution for designing websites, mobile apps and more. 

UserBit - A full-stack qualitative research platform for UX & product teams.