Helpy is a tightly integrated customer support platform that combines ticketing, knowledgebase, community and AI support chat. Helpy was designed from the ground up to reduce the number of agents needed to provide an amazing experience. Harness the power of automations and Carin, the customer support bot that can answer up to 90% of Tier 1 questions autonomously.
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Based on our record, Mautic should be more popular than Helpy.io. It has been mentiond 5 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
Its not an issue anymore because we switched to https://mautic.org a couple of years ago. Source: over 1 year ago
Check out Mautic - it's a marketing automation tool. Source: almost 2 years ago
Mautic is missing although email is just part of what it can do. Source: about 2 years ago
Check out mautic.org Https://www.mautic.org/what-is-mautic. Source: about 2 years ago
In the Mautic Community, we had never organised an in-person event, let alone a digital event, so it was definitely breaking new ground! - Source: dev.to / over 2 years ago
Also I just randomly remembered https://helpy.io/ A company I was working for like 7 years ago was migrating to it. I can't comment if it's good or not but it's free and open-source (so you can self-host it). In fact, I specifically remember they asked me to deploy it to our VPS. Source: over 1 year ago
Do you have an idea which system fulfills these special requirements? I am currently experimenting with helpy, where users get an account when they create a ticket. Source: over 2 years ago
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