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Marker.io VS Intercom for mobile apps

Compare Marker.io VS Intercom for mobile apps and see what are their differences

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Marker.io logo Marker.io

Visual feedback and bug reporting tool for websites

Intercom for mobile apps logo Intercom for mobile apps

A better way to connect with mobile users
  • Marker.io Landing page
    Landing page //
    2023-08-02

Collect website feedback from your team, clients, and users.

Get feedback with screenshots & technical metadata directly into your favorite project management tool.

Say goodbye to messy emails, spreadsheets and powerpoint. There is a better way!

  • Intercom for mobile apps Landing page
    Landing page //
    2023-09-14

Marker.io

Website
marker.io
Pricing URL
Official Marker.io Pricing
$ Details
paid Free Trial $49.0 / Monthly (Up to 5 Users, Unlimited Integrations, Unlimited feedback)
Platforms
Browser Chrome OS Firefox Safari
Release Date
2017 June
Edit details

Intercom for mobile apps

Website
intercom.com
Pricing URL
-
$ Details
-
Platforms
-
Release Date
-
Edit details

Marker.io features and specs

  • Ease of Use
    Marker.io's user interface is intuitive, making it simple for users to capture feedback and report bugs directly from their browser.
  • Integration Capabilities
    It seamlessly integrates with popular project management tools like Jira, Trello, Asana, GitHub, and more, allowing smooth workflow continuity.
  • Visual Feedback
    Users can easily annotate screenshots to provide clear and visual feedback, which improves the quality and efficiency of reported issues.
  • Real-time Collaboration
    The tool supports real-time collaboration, enabling team members to work together instantly on reported issues.
  • Browser Extensions
    Browser extensions for Chrome, Firefox, and others provide convenience, making it easy to capture and report bugs directly from any web page.
  • Automated Capture Details
    Automatically captures technical details about the user's environment (e.g., browser version, OS), which helps in diagnosing issues faster.

Possible disadvantages of Marker.io

  • Cost
    The pricing can be high for small teams or freelancers, especially when scaling the number of users.
  • Limited Customization
    While it integrates well with many tools, customization options within Marker.io itself can sometimes be limited, which may not fit all workflows.
  • Learning Curve for Advanced Features
    While basic functionalities are easy to use, there can be a learning curve to leverage more advanced features effectively.
  • Dependency on Third-Party Tools
    Heavy reliance on integrations means that any issues or limitations in the third-party tools can affect Marker.io's functionality.
  • Internet Dependency
    As a cloud-based solution, an active internet connection is required to capture and report bugs, which can be a limitation in offline scenarios.
  • Subscription Model
    The subscription-based pricing model may not be feasible for all users, and there's no one-time purchase option.

Intercom for mobile apps features and specs

No features have been listed yet.

Marker.io videos

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Product tour

Intercom for mobile apps videos

No Intercom for mobile apps videos yet. You could help us improve this page by suggesting one.

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Category Popularity

0-100% (relative to Marker.io and Intercom for mobile apps)

Marker.io

Intercom for mobile apps

Visual Bug Reports
100 100%
Visual Bug Reports
0% 0
Customer Support
0 0%
Customer Support
100% 100
Web Development Tools
100 100%
Web Development Tools
0% 0
CRM
0 0%
CRM
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Marker.io and Intercom for mobile apps

Marker.io Reviews

Top 17 Best Bug Tracking Tools: an overview 19 Jun 2017
With this tool, users can convert screenshots from any website into a powerful bug report directly into your existing tools. Key features of Marker include screenshot annotation tools, shareable links and workflow integration. The tool can be integrated with tools such as Jira, Slack, Trello and Github (scrum and project management tools).
Source: mopinion.com
Top 10 Bug Tracking Tools for Web Developers and Designers
Marker is a bug tracker tool built with a wide variety of options to collaborate different tools and get every attention of web developer totally. It can capture information pertaining to the environment from which the bug was noticed and this could be of acutest levels like zoom, pixel ratio and user agent. This reduces a lot of frustration and development time when...
Source: www.w2ssolutions.com

Intercom for mobile apps Reviews

We have no reviews of Intercom for mobile apps yet.
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Social recommendations and mentions

Based on our record, Marker.io seems to be more popular. It has been mentiond 8 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Marker.io mentions (8)

  • UAT: A Quick Overview
    Marker.io is a feedback tool that allows users to attach product comments to a given UI component in an app. It’s overlaid on the UAT environment, and allows users to export screenshots and logs alongside their review comments. User feedback comments can be automatically converted to tickets. - Source: dev.to / 4 months ago
  • Show HN: Pain of Requesting Screen Recordings/Screenshots from Users
    This is a really nice note and solution of the problem. What is the difference from your competitor https://marker.io/? - Source: Hacker News / over 2 years ago
  • Looking for a self-hosted marker.io alternative (FOSS) - Open Source Visual Feedback and Bug Tracking / reporting tool for websites
    I'm looking for a free and/or open source self-hosted alternative to marker.io for visual bug tracking/reporting. Source: over 2 years ago
  • Best bug tracker for small team (1 full-time dev)?
    Also keep an eye on this discussion to make issue forms available on private repos. Until this is possible, marker.io & Linear are a solution. Source: about 3 years ago
  • Distinguishing a painkiller from a vitamin
    I work for a really small startup ( https://marker.io ) that focuses on drastically improving website feedback workflows for agencies/ clients. In some cases agencies say:. Source: about 3 years ago
View more

Intercom for mobile apps mentions (0)

We have not tracked any mentions of Intercom for mobile apps yet. Tracking of Intercom for mobile apps recommendations started around Mar 2021.

What are some alternatives?

When comparing Marker.io and Intercom for mobile apps, you can also consider the following products

BugHerd - BugHerd: The Website Feedback Tool for Agencies

RevTwo - In-app support in under 10 minutes

Usersnap - Usersnap is a customer feedback software for SaaS companies that need to constantly improve and grow their products.

Smallchat Beta - Slack integration for chatting with visitors to your website

Bird Eats Bug - Saw a bug? Send an instant replay to engineers. It will come with console logs and everything. Developers will ❤️ you.

Drift - A messaging app that helps you grow your business.

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