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ManageEngine SupportCenter Plus VS Vade Secure

Compare ManageEngine SupportCenter Plus VS Vade Secure and see what are their differences

BoldDesk
Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks. featured
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ManageEngine SupportCenter Plus logo ManageEngine SupportCenter Plus

SupportCenter Plus is a web-based customer support software that lets organizations effectively manage customer tickets, their account & contact information, the service contracts and in the process providing a superior customer experience.

Vade Secure logo Vade Secure

Email security to protect against email-borne phishing, spear phishing, malware, and ransomware. Email security and management based on artificial intelligence.
  • ManageEngine SupportCenter Plus Landing page
    Landing page //
    2023-05-09
  • Vade Secure Landing page
    Landing page //
    2023-10-23

ManageEngine SupportCenter Plus

Website
manageengine.com
$ Details
paid Free Trial $995.0 / Annually (10 technicians)
Platforms
Windows Linux Browser Android iOS
Edit details

Vade Secure

Website
vadesecure.com
$ Details
-
Platforms
-
Edit details

ManageEngine SupportCenter Plus features and specs

  • Multi-channel support: Enable multiple channels of communication for requesters to raise requests.
  • Request tracking & automation: Automates the process of creating, organizing, tracking requests into a seamless process.
  • Portal: Lets each division of your organization define their product or service specific configuration and work as independent units.
  • Account and contact management: Manage all your accounts and contacts with a multi-tenant architecture, and the ability to configure account-specific automations, SLAs, knowledge base, reports and much more. Deliver personalized service to all your customers.
  • Time tracking and billing: Track the time spent for all customers at one place. Use filters to drill down the time entries.
  • Reports, dashboards and KPIs: Get to know every information of your help desk through intuitive & real time Reports & Dashboards.
  • Live Chat: Enable real-time ticket management by collaboration and interaction between support reps and end users through the in-product live chat, and provide exceptional customer support.
  • Field service management : Provide quicker on-site services with the help of Zoho/Google Maps. Say goodbye to the challenges in managing support rep availability, and prevent unnecessary or cancelled trips to the field.

Vade Secure features and specs

No features have been listed yet.

ManageEngine SupportCenter Plus videos

No ManageEngine SupportCenter Plus videos yet. You could help us improve this page by suggesting one.

+ Add video

Vade Secure videos

+ Add

Vade Secure Webinar - Protecting your customers from event based attacks

More videos:

  • Review - EW Weekly: BIMI, Vade Secure, Alexa, Cactus, Gmass + more

Category Popularity

0-100% (relative to ManageEngine SupportCenter Plus and Vade Secure)

ManageEngine SupportCenter Plus

Vade Secure

Help Desk
100 100%
Help Desk
0% 0
Email Automation
0 0%
Email Automation
100% 100
Customer Support
100 100%
Customer Support
0% 0
Email Management
0 0%
Email Management
100% 100

User comments

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What are some alternatives?

When comparing ManageEngine SupportCenter Plus and Vade Secure, you can also consider the following products

Helpy.io - Helpy is a tightly integrated customer support platform that combines ticketing, knowledge base, community and AI support chat.

Clean Email - Clean Email is an online service that empowers you to take control of your mailbox.

Salesforce - CRM software solutions and enterprise cloud computing from salesforce.com, the leader in CRM and platform as a service.

MailClark - The Slack bot for external communications

Ask Avenue - Ask Avenue is a two-way communication medium between potential homebuyers/sellers and realtors.

Hiver - Manage Customer Support, Sales and Projects right from your Gmail inbox. Collaborate with Shared Labels, Shared Contacts, email notes, email reminders and email templates

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