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ManageEngine SupportCenter Plus VS Buildium

Compare ManageEngine SupportCenter Plus VS Buildium and see what are their differences

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ManageEngine SupportCenter Plus logo ManageEngine SupportCenter Plus

SupportCenter Plus is a web-based customer support software that lets organizations effectively manage customer tickets, their account & contact information, the service contracts and in the process providing a superior customer experience.

Buildium logo Buildium

Buildium's software helps property management companies become more efficient and profitable. Start your free trial today, no credit card required!
  • ManageEngine SupportCenter Plus Landing page
    Landing page //
    2023-05-09
  • Buildium Landing page
    Landing page //
    2023-10-08

ManageEngine SupportCenter Plus

Website
manageengine.com
Pricing URL
-
$ Details
paid Free Trial $995.0 / Annually (10 technicians)
Platforms
Windows Linux Browser Android iOS
Edit details

Buildium

Website
buildium.com
Pricing URL
Official Buildium Pricing
$ Details
-
Platforms
-
Edit details

ManageEngine SupportCenter Plus features and specs

  • Multi-channel support: Enable multiple channels of communication for requesters to raise requests.
  • Request tracking & automation: Automates the process of creating, organizing, tracking requests into a seamless process.
  • Portal: Lets each division of your organization define their product or service specific configuration and work as independent units.
  • Account and contact management: Manage all your accounts and contacts with a multi-tenant architecture, and the ability to configure account-specific automations, SLAs, knowledge base, reports and much more. Deliver personalized service to all your customers.
  • Time tracking and billing: Track the time spent for all customers at one place. Use filters to drill down the time entries.
  • Reports, dashboards and KPIs: Get to know every information of your help desk through intuitive & real time Reports & Dashboards.
  • Live Chat: Enable real-time ticket management by collaboration and interaction between support reps and end users through the in-product live chat, and provide exceptional customer support.
  • Field service management : Provide quicker on-site services with the help of Zoho/Google Maps. Say goodbye to the challenges in managing support rep availability, and prevent unnecessary or cancelled trips to the field.

Buildium features and specs

No features have been listed yet.

ManageEngine SupportCenter Plus videos

No ManageEngine SupportCenter Plus videos yet. You could help us improve this page by suggesting one.

+ Add video

Buildium videos

+ Add

Buildium- Property Management Review

More videos:

  • Review - Buildium Review - Detailed Online Property Management Software Review (pros and cons)

Category Popularity

0-100% (relative to ManageEngine SupportCenter Plus and Buildium)

ManageEngine SupportCenter Plus

Buildium

Help Desk
100 100%
Help Desk
0% 0
Property Management
0 0%
Property Management
100% 100
Customer Support
100 100%
Customer Support
0% 0
Rental Property Management
0 0%
Rental Property Management
100% 100

User comments

Share your experience with using ManageEngine SupportCenter Plus and Buildium. For example, how are they different and which one is better?
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Social recommendations and mentions

Based on our record, Buildium seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

ManageEngine SupportCenter Plus mentions (0)

We have not tracked any mentions of ManageEngine SupportCenter Plus yet. Tracking of ManageEngine SupportCenter Plus recommendations started around Mar 2021.

Buildium mentions (1)

  • HOA President resigned - authorized large payments w/o Board Approval...
    It buildium.com for community associations. Source: about 2 years ago

What are some alternatives?

When comparing ManageEngine SupportCenter Plus and Buildium, you can also consider the following products

Helpy.io - Helpy is a tightly integrated customer support platform that combines ticketing, knowledge base, community and AI support chat.

Yardi Voyager - Voyager is software for managing properties and the people who live there. The software is developed by Yardi, a company founded in 1984 that specializes in property management software. Read more about Yardi Voyager.

HelpScout - Help Scout is a simple, straightforward way to provide excellent support

ResMan - ResMan is a property management software that manages all kinds of properties, from residential housing facilities to commercial buildings.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Rent Manager - Rent Manager is a property management software that combines all the features you need to run your business into one integrated into one.

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