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ManageEngine ServiceDesk Plus VS Virtkick

Compare ManageEngine ServiceDesk Plus VS Virtkick and see what are their differences

EcholoN
Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management featured
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ManageEngine ServiceDesk Plus logo ManageEngine ServiceDesk Plus

Over 100,000 organizations, across 185 countries, trust ServiceDesk Plus to optimize IT service desk performance and achieve high end user satisfaction.

Virtkick logo Virtkick

Virtkick is a Software as a Service VPS control panel and your company’s storefront.
  • ManageEngine ServiceDesk Plus Landing page
    Landing page //
    2023-02-06
  • Virtkick Landing page
    Landing page //
    2018-09-29

ManageEngine ServiceDesk Plus features and specs

  • Incident Management: Reduce outages, improve agent productivity, meet SLAs, and manage the complete life cycle of IT tickets.
  • Asset Management: Optimize asset utilization, avoid vulnerabilities, and ensure license compliance.
  • Project Management: Create projects, manage resources, track progress, and integrate projects with requests and changes to fine-tune your overall IT service delivery.
  • Problem Management: Analyze root causes, reduce repeat incidents, and boost your IT help desk's productivity.
  • CMDB: Visually build relationships between CIs and analyze the business impact of any outages or change implementations.
  • Service catalog: Showcase your available services to end users, with custom SLAs and multi-stage approvals.
  • Change management: Streamline planning, approval, and implementation with automated workflows.
  • Enterprise service management: Extend proven ITSM best practices to HR, finance, and other service delivery areas.
  • IT release management: Make your releases work in tandem with your change management process.

Virtkick features and specs

No features have been listed yet.

ManageEngine ServiceDesk Plus videos

+ Add

ServiceDesk Plus overview demo

More videos:

  • Review - Manageengine Servicedesk Plus Mobile

Virtkick videos

+ Add

Try Linux with Virtkick. Ubuntu, Debian, Arch, Fedora, BSD. Try install Linux in your browser!

Category Popularity

0-100% (relative to ManageEngine ServiceDesk Plus and Virtkick)

ManageEngine ServiceDesk Plus

Virtkick

Help Desk
100 100%
Help Desk
0% 0
Cloud Computing
0 0%
Cloud Computing
100% 100
Monitoring Tools
100 100%
Monitoring Tools
0% 0
Virtualization Platform
0 0%
Virtualization Platform
100% 100

User comments

Share your experience with using ManageEngine ServiceDesk Plus and Virtkick. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare ManageEngine ServiceDesk Plus and Virtkick

ManageEngine ServiceDesk Plus Reviews

10 Best RMM Software | Remote Monitoring & Management Tools 2021
ManageEngine Desktop Central MSP is a remote monitoring and management (RMM) software for managed service providers to assist them in managing their client’s desktops, servers, laptops, and mobile devices from a central location. It is suitable for small, medium, as well as large MSPs.
Source: www.softwaretestinghelp.com
8 Zendesk Alternatives to Rock Your Customer Service
ManageEngine ServiceDesk Plus is No. 1 on our list of the most popular help desk software options. It offers dashboards for projects, milestones, and tasks for all your projects. From there, the system will tell you what caused incidents so you can be proactive about preventing them.
Source: blog.capterra.com

Virtkick Reviews

10 Open Source/Commercial Control Panels For Virtual Machines (VM’s) Management
Virtkick is a commercial “all-in-one” tool, which combines a billing software and VPS management tools. The GUI is minimalistic and easy to use even for VPS clients. Virtkick developers promote this solution to be a perfect tool for small data centers or game hosting services.
Source: www.tecmint.com
2020's Ultimate Guide to Virtual Machine Management Software for Web Hosts: SolusVM vs. VMware vSphere vs. VMmanager vs. Others
The newest of our bunch, Virtkick is a modern, all-in-one platform that entered the market in 2014. Virtkick combines billing software and VPS management tools in a minimalistic and extremely easy-to-use interface. As a young company themselves, Virtkick is best for more flexible startups, small datacenters, and game hosts.
Source: www.hostingadvice.com

What are some alternatives?

When comparing ManageEngine ServiceDesk Plus and Virtkick, you can also consider the following products

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

VMmanager - VMmanager is a QEMU/KVM server virtualization management software, which presents perfect tools for creating virtual machines, providing VPS services, and building cloud infrastructure.

tawk.to - tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page

SolusVM - Solus Virtual Manager (SolusVM) is a powerful GUI based VPS management system with full OpenVZ...

JivoChat - JivoChat is a live chat that enables you to talk to visitors on your website

Virtualizor - Virtualizor is a powerful web based VPS Control Panel.

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