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ManageEngine ServiceDesk Plus VS Ubuntu

Compare ManageEngine ServiceDesk Plus VS Ubuntu and see what are their differences

NinjaOne
NinjaOne (Formerly NinjaRMM) provides remote monitoring and management software that combines powerful functionality with a fast, modern UI. Easily remediate IT issues, automate common tasks, and support end-users with powerful IT management tools. featured
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  3. » Reviews
  4. » Alternatives

ManageEngine ServiceDesk Plus logo ManageEngine ServiceDesk Plus

Over 100,000 organizations, across 185 countries, trust ServiceDesk Plus to optimize IT service desk performance and achieve high end user satisfaction.

Ubuntu logo Ubuntu

Ubuntu is a Debian Linux-based open source operating system for desktop computers.
  • ManageEngine ServiceDesk Plus Landing page
    Landing page //
    2023-02-06
  • Ubuntu Landing page
    Landing page //
    2023-09-12

ManageEngine ServiceDesk Plus features and specs

  • Incident Management: Reduce outages, improve agent productivity, meet SLAs, and manage the complete life cycle of IT tickets.
  • Asset Management: Optimize asset utilization, avoid vulnerabilities, and ensure license compliance.
  • Project Management: Create projects, manage resources, track progress, and integrate projects with requests and changes to fine-tune your overall IT service delivery.
  • Problem Management: Analyze root causes, reduce repeat incidents, and boost your IT help desk's productivity.
  • CMDB: Visually build relationships between CIs and analyze the business impact of any outages or change implementations.
  • Service catalog: Showcase your available services to end users, with custom SLAs and multi-stage approvals.
  • Change management: Streamline planning, approval, and implementation with automated workflows.
  • Enterprise service management: Extend proven ITSM best practices to HR, finance, and other service delivery areas.
  • IT release management: Make your releases work in tandem with your change management process.

Ubuntu features and specs

No features have been listed yet.

ManageEngine ServiceDesk Plus videos

+ Add

ServiceDesk Plus overview demo

More videos:

  • Review - Manageengine Servicedesk Plus Mobile

Ubuntu videos

+ Add

Ubuntu 19.10 Review | The Best GNOME Desktop, Yet?

More videos:

  • Review - Review: Ubuntu 19.10 "Eoan Ermine"
  • Review - Ubuntu 19.04, My Review (And Why Most Users Should Avoid It)

Category Popularity

0-100% (relative to ManageEngine ServiceDesk Plus and Ubuntu)

ManageEngine ServiceDesk Plus

Ubuntu

Help Desk
100 100%
Help Desk
0% 0
Linux
0 0%
Linux
100% 100
Service Desk
100 100%
Service Desk
0% 0
Operating Systems
0 0%
Operating Systems
100% 100

User comments

Share your experience with using ManageEngine ServiceDesk Plus and Ubuntu. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare ManageEngine ServiceDesk Plus and Ubuntu

ManageEngine ServiceDesk Plus Reviews

10 Best RMM Software | Remote Monitoring & Management Tools 2021
ManageEngine Desktop Central MSP is a remote monitoring and management (RMM) software for managed service providers to assist them in managing their client’s desktops, servers, laptops, and mobile devices from a central location. It is suitable for small, medium, as well as large MSPs.
Source: www.softwaretestinghelp.com
8 Zendesk Alternatives to Rock Your Customer Service
ManageEngine ServiceDesk Plus is No. 1 on our list of the most popular help desk software options. It offers dashboards for projects, milestones, and tasks for all your projects. From there, the system will tell you what caused incidents so you can be proactive about preventing them.
Source: blog.capterra.com

Ubuntu Reviews

Top 9 Fastest Linux Distros in 2024
Ubuntu and Mint are both based on Debian and share many similarities. However, some differences may impact performances in certain use cases. For example, Ubuntu tends to be more resource-heavy than Mint, especially the GNOME desktop environment, on the other hand, is known for its lightweight Cinnamon desktop environment, which can be more responsive & faster.
Source: linuxsimply.com
10 Most Popular Linux Distros of the Year 2023
Ubuntu also has some lightweight games like chess and Sudoku. GNOME Files, formerly known as Nautilus, is the default file manager. It is recognized for its strong community support, regular releases, and focus on user experience. There are several Ubuntu flavors available as well per the demand of users such as Ubuntu Studio for users who need the best multimedia-supported...
Source: linux.how2shout.com
12 Best Linux Distros You Should Use
Ubuntu uses Snaps for package management, and the latter is the reason the Linux community has started repelling it. They completely dropped out-of-the-box support for Flatpaks, as we mentioned in our Ubuntu 23.04 features list. Although it’s a good starting point for a complete beginner, we would argue there are better Linux distros to try than Ubuntu.
Source: beebom.com
Finding the Best Linux Distro for Your Organization
Based on the open source Ubuntu community, Canonical provides commercial support and services for Ubuntu Enterprise deployments. Ubuntu Enterprise is known for its ease of use, regular updates, and compatibility with cloud environments. Commercial versions include Ubuntu Desktop, Ubuntu Server, Ubuntu for IoT, and Ubuntu Cloud -- all optimized versions for their...
Source: www.openlogic.com
The best Linux distributions (operating systems)
Around since 2004, Ubuntu is a classic Linux distribution. The operating system is aimed at different user groups and simplifies the first steps for beginners. On the one hand, Ubuntu is customizable, but also offers numerous technical tools to simplify installation and configuration. Many programs are pre-installed, and additional packages can be conveniently added. Ubuntu...
Source: www.ionos.com

Social recommendations and mentions

Based on our record, Ubuntu seems to be more popular. It has been mentiond 229 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

ManageEngine ServiceDesk Plus mentions (0)

We have not tracked any mentions of ManageEngine ServiceDesk Plus yet. Tracking of ManageEngine ServiceDesk Plus recommendations started around Mar 2021.

Ubuntu mentions (229)

  • `Nano`sphere
    So, yeah, no .deb file, no curl/wget, no apt repository that they maintain. OK, cool 😎 no problem. I'll keep looking on Ubuntu side to see if Ubuntu has something 😁 you know. I could see that GNU Aspel's appendix does seem to have a recipe for how to make it myself if I wanted to go that route, as I pointed out earlier, however, since I have Ubuntu, I kept stomping the pavement and then it happened, I was able to... - Source: dev.to / 4 months ago
  • Microsoft Edge ignores user wishes, slurps tabs from Chrome without permission
    * As always, Ubuntu(https://ubuntu.com/) All solid, functional, and not treating you like cattle. - Source: Hacker News / 4 months ago
  • Any ideas on how to fix
    Yes, visit this website and install: https://ubuntu.com/. Source: 6 months ago
  • Multipass: Ubuntu Virtual Machines Made Easy
    $ multipass shell server Welcome to Ubuntu 22.04.3 LTS (GNU/Linux 5.15.0-87-generic x86_64) * Documentation: https://help.ubuntu.com * Management: https://landscape.canonical.com * Support: https://ubuntu.com/advantage System information as of Fri Nov 10 01:32:53 CST 2023 System load: 0.0 Processes: 90 Usage of /: 30.9% of 4.67GB Users logged in: 0 ... - Source: dev.to / 7 months ago
  • How to rescue an encrypted LUKS partition that was partially modified by a Windows tool?
    The Linux installation is/was Ubuntu with an encrypted LUKS partition and before applying a week-old backup I thought that there might be a change of rescuing some data. Source: 7 months ago
View more

What are some alternatives?

When comparing ManageEngine ServiceDesk Plus and Ubuntu, you can also consider the following products

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Linux Mint - Linux Mint is one of the most popular desktop Linux distributions and used by millions of people.

tawk.to - tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page

Arch Linux - You've reached the website for Arch Linux, a lightweight and flexible Linux® distribution that tries to Keep It Simple. Currently we have official packages optimized for the x86-64 architecture.

JivoChat - JivoChat is a live chat that enables you to talk to visitors on your website

Fedora - Fedora creates an innovative, free, and open source platform for hardware, clouds, and containers that enables software developers and community members to build tailored solutions for their users.

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