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ManageEngine ServiceDesk Plus VS SleekFlow.io

Compare ManageEngine ServiceDesk Plus VS SleekFlow.io and see what are their differences

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ManageEngine ServiceDesk Plus logo ManageEngine ServiceDesk Plus

Over 100,000 organizations, across 185 countries, trust ServiceDesk Plus to optimize IT service desk performance and achieve high end user satisfaction.

SleekFlow.io logo SleekFlow.io

Sell, convert & support better on chat
  • ManageEngine ServiceDesk Plus Landing page
    Landing page //
    2023-02-06
  • SleekFlow.io Landing page
    Landing page //
    2022-03-01

SleekFlow powers the future of e-commerce, featuring an omnichannel social commerce software. From conversations to conversions, SleekFlow enables full customer journeys across SMS, live chat, popular social and messaging applications such as WhatsApp, Facebook, and Instagram or whatever customers prefer.

Integrating with thousands of tools including e-commerce platforms and payment gateways, SleekFlow strives to create amazing 1:1 customer experiences and automate the whole customer journey with ease.

Our customer engagement solution allows businesses to enhance cross-departmental collaborations, manage all interactions with customers, blast out automated campaigns, and boost up sales all in one. Conversions through conversations have never been easier.

Headquartered in Hong Kong and backed by Alibaba Entrepreneurs Fund, SleekFlow serves over 5000+ multinational companies and enterprises across e-commerce, retail, logistic, hospitality, finance, and technology sectors worldwide.

ManageEngine ServiceDesk Plus features and specs

  • Incident Management: Reduce outages, improve agent productivity, meet SLAs, and manage the complete life cycle of IT tickets.
  • Asset Management: Optimize asset utilization, avoid vulnerabilities, and ensure license compliance.
  • Project Management: Create projects, manage resources, track progress, and integrate projects with requests and changes to fine-tune your overall IT service delivery.
  • Problem Management: Analyze root causes, reduce repeat incidents, and boost your IT help desk's productivity.
  • CMDB: Visually build relationships between CIs and analyze the business impact of any outages or change implementations.
  • Service catalog: Showcase your available services to end users, with custom SLAs and multi-stage approvals.
  • Change management: Streamline planning, approval, and implementation with automated workflows.
  • Enterprise service management: Extend proven ITSM best practices to HR, finance, and other service delivery areas.
  • IT release management: Make your releases work in tandem with your change management process.

SleekFlow.io features and specs

  • Inbox: Yes
  • Social Customer Relationship Management: Yes
  • Campaign: Yes
  • Automation: Yes
  • Payment Links: Yes
  • Channels & Integrations: Yes

ManageEngine ServiceDesk Plus videos

+ Add

ServiceDesk Plus overview demo

More videos:

  • Review - Manageengine Servicedesk Plus Mobile

SleekFlow.io videos

+ Add

What SleekFlow can do?

Category Popularity

0-100% (relative to ManageEngine ServiceDesk Plus and SleekFlow.io)

ManageEngine ServiceDesk Plus

SleekFlow.io

Help Desk
100 100%
Help Desk
0% 0
Customer Support
0 0%
Customer Support
100% 100
Service Desk
100 100%
Service Desk
0% 0
Communication
0 0%
Communication
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare ManageEngine ServiceDesk Plus and SleekFlow.io

ManageEngine ServiceDesk Plus Reviews

10 Best RMM Software | Remote Monitoring & Management Tools 2021
ManageEngine Desktop Central MSP is a remote monitoring and management (RMM) software for managed service providers to assist them in managing their client’s desktops, servers, laptops, and mobile devices from a central location. It is suitable for small, medium, as well as large MSPs.
Source: www.softwaretestinghelp.com
8 Zendesk Alternatives to Rock Your Customer Service
ManageEngine ServiceDesk Plus is No. 1 on our list of the most popular help desk software options. It offers dashboards for projects, milestones, and tasks for all your projects. From there, the system will tell you what caused incidents so you can be proactive about preventing them.
Source: blog.capterra.com

SleekFlow.io Reviews

We have no reviews of SleekFlow.io yet.
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What are some alternatives?

When comparing ManageEngine ServiceDesk Plus and SleekFlow.io, you can also consider the following products

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Saysimple - Saysimple is a business communication platform that helps small businesses communicate faster and more effectively with their customers.

tawk.to - tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page

Whelp - AI-based Omni channel customer support platform with chat bot system (On premise and cloud based)

JivoChat - JivoChat is a live chat that enables you to talk to visitors on your website

Myopolis - Myopolis is a business communications platform that uses AI technology to improve the growth of businesses.

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