Software Alternatives & Reviews

ManageEngine ServiceDesk Plus VS Scalefusion

Compare ManageEngine ServiceDesk Plus VS Scalefusion and see what are their differences

ManageEngine ServiceDesk Plus logo ManageEngine ServiceDesk Plus

Over 100,000 organizations, across 185 countries, trust ServiceDesk Plus to optimize IT service desk performance and achieve high end user satisfaction.

Scalefusion logo Scalefusion

Scalefusion is a Powerful Android, iOS, macOS & Windows 10 Device Management Solution for corporate-owned & employee-owned (BYOD) mobile, tablets, desktop & rugged devices.
  • ManageEngine ServiceDesk Plus Landing page
    Landing page //
    2023-02-06
  • Scalefusion Landing page
    Landing page //
    2023-08-21

Scalefusion is a Mobile Device & Endpoint Management software helping businesses globally to secure and manage their device fleet. Scalefusion simplifies the management of a diverse fleet of Android, iOS, macOS and Windows 10 devices. The platform extends support to various deployment scenarios such as dedicated-device, COPE (Corporate-owned, Personally Enabled), and BYOD (Bring Your Own Device).

The vendor states over 6000 businesses globally rely on Scalefusion to manage their company-owned and employee-owned (BYOD) devices. Organizations big and small from various sectors like Logistics, Healthcare, Retail, Education, Financial Services, and many more use Scalefusion.

Solution Offerings by Business Initiative: Mobile Device Management Enterprise Mobility Management Rugged Device Management Bring Your Own Device (BYOD) Unified Endpoint Management

Supported Operating Systems: Android Management iOS Management Windows 10 Management macOS Management

ManageEngine ServiceDesk Plus features and specs

  • Incident Management: Reduce outages, improve agent productivity, meet SLAs, and manage the complete life cycle of IT tickets.
  • Asset Management: Optimize asset utilization, avoid vulnerabilities, and ensure license compliance.
  • Project Management: Create projects, manage resources, track progress, and integrate projects with requests and changes to fine-tune your overall IT service delivery.
  • Problem Management: Analyze root causes, reduce repeat incidents, and boost your IT help desk's productivity.
  • CMDB: Visually build relationships between CIs and analyze the business impact of any outages or change implementations.
  • Service catalog: Showcase your available services to end users, with custom SLAs and multi-stage approvals.
  • Change management: Streamline planning, approval, and implementation with automated workflows.
  • Enterprise service management: Extend proven ITSM best practices to HR, finance, and other service delivery areas.
  • IT release management: Make your releases work in tandem with your change management process.

Scalefusion features and specs

No features have been listed yet.

ManageEngine ServiceDesk Plus videos

ServiceDesk Plus overview demo

More videos:

  • Review - Manageengine Servicedesk Plus Mobile

Scalefusion videos

Scalefusion - Product Overview

More videos:

  • Review - Setting Up Kiosk Mode On An Android Tablet Device With The Scalefusion Application
  • Review - Scalefusion - Product Overview - Español

Category Popularity

0-100% (relative to ManageEngine ServiceDesk Plus and Scalefusion)
Help Desk
100 100%
0% 0
Monitoring Tools
30 30%
70% 70
Service Desk
100 100%
0% 0
Office & Productivity
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare ManageEngine ServiceDesk Plus and Scalefusion

ManageEngine ServiceDesk Plus Reviews

10 Best RMM Software | Remote Monitoring & Management Tools 2021
ManageEngine Desktop Central MSP is a remote monitoring and management (RMM) software for managed service providers to assist them in managing their client’s desktops, servers, laptops, and mobile devices from a central location. It is suitable for small, medium, as well as large MSPs.
8 Zendesk Alternatives to Rock Your Customer Service
ManageEngine ServiceDesk Plus is No. 1 on our list of the most popular help desk software options. It offers dashboards for projects, milestones, and tasks for all your projects. From there, the system will tell you what caused incidents so you can be proactive about preventing them.

Scalefusion Reviews

  1. Efficiency with Scalefusion MDM's Remote Device Management

    One of the standout features of Scalefusion MDM is its versatility as a SaaS solution. Unlike standard device management software, it offers a comprehensive array of control and security measures for managed devices. This level of granularity empowers our IT administrators to effectively manage devices remotely, a crucial capability given the geographic dispersion of our teams across different time zones. With Scalefusion, we can seamlessly execute remote control and management tasks

Social recommendations and mentions

Based on our record, Scalefusion seems to be more popular. It has been mentiond 7 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

ManageEngine ServiceDesk Plus mentions (0)

We have not tracked any mentions of ManageEngine ServiceDesk Plus yet. Tracking of ManageEngine ServiceDesk Plus recommendations started around Mar 2021.

Scalefusion mentions (7)

  • Simple MDM solution?
    According to Techradar, Scalefusion is one of the five Best MDM Solutions of the year. This ranking is due to the fact that Techradar found scalefusion to be a very efficient tool to enable enterprises to achieve secure enterprise mobility environment. It is possible to remotely lock the managed mobile device. Only if you have set a passcode for the mobile device will the user be prompted to enter the passcode... Source: over 1 year ago
  • Use Scalefusion to disable power off menu on your phone
    Alarmy's disable power off feature doesn't work on my phone anymore so now I use this website called scalefusion to disable the power off menu on my smartphone. So that I don't turn off my phone when the alarm rings. Source: over 1 year ago
  • How I manage my Technology Addiction.
    Scalefusion - Its an MDM (mobile device management) app I use to disable the power off function of my android so that I won't be able to turn off my phone when Alarmy rings. Source: over 1 year ago
  • How I manage my Technology addiction.
    Scalefusion - An MDM app I use to disable the power off function of my android. So that I don't turn off my phone when Alarmy rings. It also restricts installation of apps without manually enabling the app from scalefusion website. Source: over 1 year ago
  • How can I automate the deployement of android phones ?
    Based on you coming into this blind and with no relevant XP, I'd suggest something like Scalefusion: https://scalefusion.com/. Source: almost 2 years ago
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What are some alternatives?

When comparing ManageEngine ServiceDesk Plus and Scalefusion, you can also consider the following products

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Hexnode MDM - Mobile Device Management solution from Hexnode helps you monitor, manage and secure mobile devices across your organization.

tawk.to - tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page

ManageEngine Mobile Device Manager Plus - ManageEngine Mobile Device Manager Plus is an enterprise mobile device management solution that is designed to enhance employee productivity without compromising on corporate security.

JivoChat - JivoChat is a live chat that enables you to talk to visitors on your website

Jamf Pro - Jamf Pro is comprehensive enterprise management software for the Apple platform, simplifying IT management for Mac, iPad, iPhone and Apple TV.