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ManageEngine ServiceDesk Plus VS Planning Poker

Compare ManageEngine ServiceDesk Plus VS Planning Poker and see what are their differences

NinjaOne
NinjaOne (Formerly NinjaRMM) provides remote monitoring and management software that combines powerful functionality with a fast, modern UI. Easily remediate IT issues, automate common tasks, and support end-users with powerful IT management tools. featured
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ManageEngine ServiceDesk Plus logo ManageEngine ServiceDesk Plus

Over 100,000 organizations, across 185 countries, trust ServiceDesk Plus to optimize IT service desk performance and achieve high end user satisfaction.

Planning Poker logo Planning Poker

Open source implementation of planning poker game (collaborative online estimation/voting tool).
  • ManageEngine ServiceDesk Plus Landing page
    Landing page //
    2023-02-06
  • Planning Poker Landing page
    Landing page //
    2022-05-06

ManageEngine ServiceDesk Plus features and specs

  • Incident Management: Reduce outages, improve agent productivity, meet SLAs, and manage the complete life cycle of IT tickets.
  • Asset Management: Optimize asset utilization, avoid vulnerabilities, and ensure license compliance.
  • Project Management: Create projects, manage resources, track progress, and integrate projects with requests and changes to fine-tune your overall IT service delivery.
  • Problem Management: Analyze root causes, reduce repeat incidents, and boost your IT help desk's productivity.
  • CMDB: Visually build relationships between CIs and analyze the business impact of any outages or change implementations.
  • Service catalog: Showcase your available services to end users, with custom SLAs and multi-stage approvals.
  • Change management: Streamline planning, approval, and implementation with automated workflows.
  • Enterprise service management: Extend proven ITSM best practices to HR, finance, and other service delivery areas.
  • IT release management: Make your releases work in tandem with your change management process.

Planning Poker features and specs

No features have been listed yet.

ManageEngine ServiceDesk Plus videos

+ Add

ServiceDesk Plus overview demo

More videos:

  • Review - Manageengine Servicedesk Plus Mobile

Planning Poker videos

+ Add

Understanding Planning Poker

More videos:

  • Review - Agile Estimating and Planning: Planning Poker - Mike Cohn

Category Popularity

0-100% (relative to ManageEngine ServiceDesk Plus and Planning Poker)

ManageEngine ServiceDesk Plus

Planning Poker

Help Desk
100 100%
Help Desk
0% 0
Project Management
0 0%
Project Management
100% 100
Service Desk
100 100%
Service Desk
0% 0
Task Management
0 0%
Task Management
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare ManageEngine ServiceDesk Plus and Planning Poker

ManageEngine ServiceDesk Plus Reviews

10 Best RMM Software | Remote Monitoring & Management Tools 2021
ManageEngine Desktop Central MSP is a remote monitoring and management (RMM) software for managed service providers to assist them in managing their client’s desktops, servers, laptops, and mobile devices from a central location. It is suitable for small, medium, as well as large MSPs.
Source: www.softwaretestinghelp.com
8 Zendesk Alternatives to Rock Your Customer Service
ManageEngine ServiceDesk Plus is No. 1 on our list of the most popular help desk software options. It offers dashboards for projects, milestones, and tasks for all your projects. From there, the system will tell you what caused incidents so you can be proactive about preventing them.
Source: blog.capterra.com

Planning Poker Reviews

We have no reviews of Planning Poker yet.
Be the first one to post

Social recommendations and mentions

Based on our record, Planning Poker seems to be more popular. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

ManageEngine ServiceDesk Plus mentions (0)

We have not tracked any mentions of ManageEngine ServiceDesk Plus yet. Tracking of ManageEngine ServiceDesk Plus recommendations started around Mar 2021.

Planning Poker mentions (2)

  • Reaching consensus and empowering discussions in your technical team
    Planning Poker can serve as a tool to poll the team for certain topics, and get to know their opinions quickly while empowering discussions. - Source: dev.to / about 2 years ago
  • Do you use planning poker in scrum?
    I have used planning poker at Boeing, Disney and Liberty Mutual. I am not sure how you would get team understanding of the issues without a tool like planning poker. I use planningpoker.com because the team members don't have to make an account to us it. When asked, the teams all have liked it. Source: over 2 years ago

What are some alternatives?

When comparing ManageEngine ServiceDesk Plus and Planning Poker, you can also consider the following products

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Firepoker - Agile Planning Poker powered by Firebase and AngularJS

tawk.to - tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page

PlanITpoker - PlanITpoker is a cool on-line planning poker app that helps Agile project teams estimate projects easily.

JivoChat - JivoChat is a live chat that enables you to talk to visitors on your website

Planning poker online - Poker pointing made simple for distributed teams

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