Software Alternatives, Accelerators & Startups

ManageEngine ServiceDesk Plus VS Phrase

Compare ManageEngine ServiceDesk Plus VS Phrase and see what are their differences

ManageEngine ServiceDesk Plus logo ManageEngine ServiceDesk Plus

Over 100,000 organizations, across 185 countries, trust ServiceDesk Plus to optimize IT service desk performance and achieve high end user satisfaction.

Phrase logo Phrase

A platform offering AI-powered translation tools for localization at scale.
  • ManageEngine ServiceDesk Plus Landing page
    Landing page //
    2023-02-06
  • Phrase Phrase TMS web editor
    Phrase TMS web editor //
    2024-01-10
  • Phrase Phrase TMS translation memories
    Phrase TMS translation memories //
    2024-01-10

The Phrase Localization Platform is a unique, AI-powered language platform that integrates translation, scoring, and automation tools in one place for businesses and language service providers. It offers scalability, a vendor-neutral approach, and advanced analytics for performance optimization. Ready-to-use with access to all of its key products, it facilitates easy start-up and rapid scaling.

With single sign-on (SSO) and an intuitive interface, Phrase provides a user-friendly, centralized ecosystem. The Phrase Localization Platform includes:

Phrase Translation Management System (Phrase TMS) Translation project management with industry-grade CAT tools

Phrase Strings Developer-friendly tool for software, games, and website copy localization

Phrase Orchestrator No-code, customizable workflows that automate your manual processes

Phrase Analytics Insightful data to optimize your cost, quality, and speed

Phrase Language AI Fast and secure machine translation tailored to your terminology

Phrase Custom AI AI powered machine translation, leveraging your own content

Phrase Portal Secure, immediate, and intuitive access to advanced localization technology

Phrase Quality Technologies Scores and checks to guarantee your content consistently meets quality standards

Integrations 50+ integrations with plug-and-play approach for rapid deployment

ManageEngine ServiceDesk Plus

$ Details
freemium $10.0 / Monthly (per technician, upto 5 technicians and 500 nodes)
Platforms
Windows Linux Browser
Release Date
-

Phrase

Website
phrase.com
$ Details
paid Free Trial $27.0 / Monthly (Freelancer)
Platforms
Cloud iOS Windows Linux
Release Date
2010 January

ManageEngine ServiceDesk Plus features and specs

  • Incident Management: Reduce outages, improve agent productivity, meet SLAs, and manage the complete life cycle of IT tickets.
  • Asset Management: Optimize asset utilization, avoid vulnerabilities, and ensure license compliance.
  • Project Management: Create projects, manage resources, track progress, and integrate projects with requests and changes to fine-tune your overall IT service delivery.
  • Problem Management: Analyze root causes, reduce repeat incidents, and boost your IT help desk's productivity.
  • CMDB: Visually build relationships between CIs and analyze the business impact of any outages or change implementations.
  • Service catalog: Showcase your available services to end users, with custom SLAs and multi-stage approvals.
  • Change management: Streamline planning, approval, and implementation with automated workflows.
  • Enterprise service management: Extend proven ITSM best practices to HR, finance, and other service delivery areas.
  • IT release management: Make your releases work in tandem with your change management process.

Phrase features and specs

No features have been listed yet.

ManageEngine ServiceDesk Plus videos

ServiceDesk Plus overview demo

More videos:

  • Review - Manageengine Servicedesk Plus Mobile

Phrase videos

Introduction to the Phrase Localization Suite

More videos:

  • Demo - The New Phrase Strings Editor
  • Demo - Unlock language. Unlock opportunity.

Category Popularity

0-100% (relative to ManageEngine ServiceDesk Plus and Phrase)
Help Desk
100 100%
0% 0
Localization
0 0%
100% 100
Service Desk
100 100%
0% 0
Website Localization
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare ManageEngine ServiceDesk Plus and Phrase

ManageEngine ServiceDesk Plus Reviews

10 Best RMM Software | Remote Monitoring & Management Tools 2021
ManageEngine Desktop Central MSP is a remote monitoring and management (RMM) software for managed service providers to assist them in managing their client’s desktops, servers, laptops, and mobile devices from a central location. It is suitable for small, medium, as well as large MSPs.
8 Zendesk Alternatives to Rock Your Customer Service
ManageEngine ServiceDesk Plus is No. 1 on our list of the most popular help desk software options. It offers dashboards for projects, milestones, and tasks for all your projects. From there, the system will tell you what caused incidents so you can be proactive about preventing them.

Phrase Reviews

7 Best Google Translate Alternatives for 2020
Memsource is a cloud-based translation platform built to support the safe and seamless collaboration of translators. This software offers easy yet robust translation tools that allow users to process hundreds of dialects provided in various file types.
Source: blog.bit.ai

Social recommendations and mentions

Based on our record, Phrase seems to be more popular. It has been mentiond 4 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

ManageEngine ServiceDesk Plus mentions (0)

We have not tracked any mentions of ManageEngine ServiceDesk Plus yet. Tracking of ManageEngine ServiceDesk Plus recommendations started around Mar 2021.

Phrase mentions (4)

  • A Non-Coders Guide to Open Source Contributions
    According to this article from Phrase, software localization is a process in software development that aims to adapt a web or mobile app to the culture and language of users in a target market. - Source: dev.to / 5 months ago
  • Handling i18n the proper way
    There are also backends / SaaS tools that offers some of the management for the translations, for example: https://phrase.com/ or https://locize.com/. Source: over 2 years ago
  • How do you guys handle your in-app translations?
    I’ve used https://phrase.com/. Was cool because it offered a nice API for automation of downloading translation updates. Source: almost 3 years ago
  • How to set dynamic language translation?
    You can give a try to formatjs that now includes react-intl or react-intl-universal by Alibaba. If you are looking for a ready to be consumed solution instead, I would suggest phrase.com. Source: about 3 years ago

What are some alternatives?

When comparing ManageEngine ServiceDesk Plus and Phrase, you can also consider the following products

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Crowdin - Localize your product in a seamless way

tawk.to - tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page

Lokalise - Localization tool for software developers. Web-based collaborative multi-platform editor, API/CLI, numerous plugins, iOS and Android SDK.

JivoChat - JivoChat is a live chat that enables you to talk to visitors on your website

POEditor - The translation and localization management platform that's easy to use *and* affordable!