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ManageEngine ServiceDesk Plus VS Nagios

Compare ManageEngine ServiceDesk Plus VS Nagios and see what are their differences

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ManageEngine ServiceDesk Plus logo ManageEngine ServiceDesk Plus

Over 100,000 organizations, across 185 countries, trust ServiceDesk Plus to optimize IT service desk performance and achieve high end user satisfaction.

Nagios logo Nagios

Complete monitoring and alerting for servers, switches, applications, and services
  • ManageEngine ServiceDesk Plus Landing page
    Landing page //
    2023-02-06
  • Nagios Landing page
    Landing page //
    2023-10-21

ManageEngine ServiceDesk Plus features and specs

  • Incident Management: Reduce outages, improve agent productivity, meet SLAs, and manage the complete life cycle of IT tickets.
  • Asset Management: Optimize asset utilization, avoid vulnerabilities, and ensure license compliance.
  • Project Management: Create projects, manage resources, track progress, and integrate projects with requests and changes to fine-tune your overall IT service delivery.
  • Problem Management: Analyze root causes, reduce repeat incidents, and boost your IT help desk's productivity.
  • CMDB: Visually build relationships between CIs and analyze the business impact of any outages or change implementations.
  • Service catalog: Showcase your available services to end users, with custom SLAs and multi-stage approvals.
  • Change management: Streamline planning, approval, and implementation with automated workflows.
  • Enterprise service management: Extend proven ITSM best practices to HR, finance, and other service delivery areas.
  • IT release management: Make your releases work in tandem with your change management process.

Nagios features and specs

No features have been listed yet.

ManageEngine ServiceDesk Plus videos

+ Add

ServiceDesk Plus overview demo

More videos:

  • Review - Manageengine Servicedesk Plus Mobile

Nagios videos

+ Add

Stop using Nagios - Andy Sykes

More videos:

  • Review - Bernd Erk - Why favour Icinga over Nagios
  • Review - How Nagios XI Works

Category Popularity

0-100% (relative to ManageEngine ServiceDesk Plus and Nagios)

ManageEngine ServiceDesk Plus

Nagios

Help Desk
100 100%
Help Desk
0% 0
Monitoring Tools
13 13%
Monitoring Tools
87% 87
Service Desk
100 100%
Service Desk
0% 0
Log Management
0 0%
Log Management
100% 100

User comments

Share your experience with using ManageEngine ServiceDesk Plus and Nagios. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare ManageEngine ServiceDesk Plus and Nagios

ManageEngine ServiceDesk Plus Reviews

10 Best RMM Software | Remote Monitoring & Management Tools 2021
ManageEngine Desktop Central MSP is a remote monitoring and management (RMM) software for managed service providers to assist them in managing their client’s desktops, servers, laptops, and mobile devices from a central location. It is suitable for small, medium, as well as large MSPs.
Source: www.softwaretestinghelp.com
8 Zendesk Alternatives to Rock Your Customer Service
ManageEngine ServiceDesk Plus is No. 1 on our list of the most popular help desk software options. It offers dashboards for projects, milestones, and tasks for all your projects. From there, the system will tell you what caused incidents so you can be proactive about preventing them.
Source: blog.capterra.com

Nagios Reviews

The Best Cacti Monitoring Alternatives
Nagios is free for small environments with seven or fewer nodes and hosts. Its paid version starts at $1995 for the license and is priced per user. There is also a variety of free training options for Nagios available online. Both of Nagios’ paid versions include a free trial.
Source: www.webservertalk.com
10 Best Linux Monitoring Tools and Software to Improve Server Performance [2022 Comparison]
Nagios Core is an open-source Linux/Unix systems monitoring and alerting tool that can be extended through custom plugins, providing flexible Linux server monitoring. It remotely executes different plugins (executables or scripts) on your Linux server using the NRPE (Nagios Remote Plugin Executor) add-on, which gives you comprehensive monitoring data, including OS metrics,...
Source: sematext.com
10 Best Zabbix Alternatives
Nagios XI on the other hand is an easy-to-use agentless commercial edition that is targeted at large networks and enterprises. It uses Nagios Core as its back-end alongside other technologies including a built-in web configuration GUI, which makes it much easier to manage than Nagios Core. If flexibility and extensibility are what you’re after in a network monitoring tool,...
Source: www.comparitech.com
10 Best Open Source Monitoring Software for IT Infrastructure
Icinga, which began as Nagios Fork in 2009, got freed from the constraints of a fork and crafted Icinga 2, which is faster, easier to configure, more comfortable to scale significantly better.
Source: geekflare.com
Top 21 Log Management Software Tools
Nagios provides a complete log management and monitoring solution which is based on its Nagios Log Server platform. With Nagios you can increase the security of all your systems, understand your network infrastructure and its events, and gain access to clear data about your network performance and how it can be stabilized. It has a powerful out of the box dashboard that...
Source: apiumacademy.com

What are some alternatives?

When comparing ManageEngine ServiceDesk Plus and Nagios, you can also consider the following products

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Zabbix - Track, record, alert and visualize performance and availability of IT resources

tawk.to - tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page

Datadog - See metrics from all of your apps, tools & services in one place with Datadog's cloud monitoring as a service solution. Try it for free.

JivoChat - JivoChat is a live chat that enables you to talk to visitors on your website

Prometheus - An open-source systems monitoring and alerting toolkit.

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