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ManageEngine ServiceDesk Plus VS Domotz

Compare ManageEngine ServiceDesk Plus VS Domotz and see what are their differences

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ManageEngine ServiceDesk Plus logo ManageEngine ServiceDesk Plus

Over 100,000 organizations, across 185 countries, trust ServiceDesk Plus to optimize IT service desk performance and achieve high end user satisfaction.

Domotz logo Domotz

Monitoring and Tech Assistance system by mobile app with free trial.
  • ManageEngine ServiceDesk Plus Landing page
    Landing page //
    2023-02-06
  • Domotz Landing page
    Landing page //
    2022-10-23

ManageEngine ServiceDesk Plus features and specs

  • Incident Management: Reduce outages, improve agent productivity, meet SLAs, and manage the complete life cycle of IT tickets.
  • Asset Management: Optimize asset utilization, avoid vulnerabilities, and ensure license compliance.
  • Project Management: Create projects, manage resources, track progress, and integrate projects with requests and changes to fine-tune your overall IT service delivery.
  • Problem Management: Analyze root causes, reduce repeat incidents, and boost your IT help desk's productivity.
  • CMDB: Visually build relationships between CIs and analyze the business impact of any outages or change implementations.
  • Service catalog: Showcase your available services to end users, with custom SLAs and multi-stage approvals.
  • Change management: Streamline planning, approval, and implementation with automated workflows.
  • Enterprise service management: Extend proven ITSM best practices to HR, finance, and other service delivery areas.
  • IT release management: Make your releases work in tandem with your change management process.

Domotz features and specs

No features have been listed yet.

ManageEngine ServiceDesk Plus videos

+ Add

ServiceDesk Plus overview demo

More videos:

  • Review - Manageengine Servicedesk Plus Mobile

Domotz videos

+ Add

Domotz Demo and Product Tour | Network Monitoring for MSPs

More videos:

Category Popularity

0-100% (relative to ManageEngine ServiceDesk Plus and Domotz)

ManageEngine ServiceDesk Plus

Domotz

Help Desk
95 95%
Help Desk
5% 5
Monitoring Tools
71 71%
Monitoring Tools
29% 29
Service Desk
100 100%
Service Desk
0% 0
IT Management
83 83%
IT Management
17% 17

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare ManageEngine ServiceDesk Plus and Domotz

ManageEngine ServiceDesk Plus Reviews

10 Best RMM Software | Remote Monitoring & Management Tools 2021
ManageEngine Desktop Central MSP is a remote monitoring and management (RMM) software for managed service providers to assist them in managing their client’s desktops, servers, laptops, and mobile devices from a central location. It is suitable for small, medium, as well as large MSPs.
Source: www.softwaretestinghelp.com
8 Zendesk Alternatives to Rock Your Customer Service
ManageEngine ServiceDesk Plus is No. 1 on our list of the most popular help desk software options. It offers dashboards for projects, milestones, and tasks for all your projects. From there, the system will tell you what caused incidents so you can be proactive about preventing them.
Source: blog.capterra.com

Domotz Reviews

12 Best RMM Software and Tools for 2021
Domotz Pro is a RMM tool that can be deployed quickly. With Domotz Pro you can use automated network discovery to discover devices. Once you’ve discovered devices you can monitor them through the assistance of a network topology map, network scans, and remote connections.
Source: www.comparitech.com

What are some alternatives?

When comparing ManageEngine ServiceDesk Plus and Domotz, you can also consider the following products

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

ManageEngine RecoveryManager Plus - RecoveryManager Plus is one such enterprise backup solution which has the ability to easily backup and restores both the domain controllers and virtual machines.

tawk.to - tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page

Heroku Enterprise - Heroku Enterprise is a flexible IT management for developers that lets them build apps using their preferred languages and tools like Ruby, Java, Python and Node.

JivoChat - JivoChat is a live chat that enables you to talk to visitors on your website

Lastpass - LastPass is an online password manager and form filler that makes web browsing easier and more secure.

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