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ManageEngine ServiceDesk Plus VS AWS Lambda

Compare ManageEngine ServiceDesk Plus VS AWS Lambda and see what are their differences

EcholoN
Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

ManageEngine ServiceDesk Plus logo ManageEngine ServiceDesk Plus

Over 100,000 organizations, across 185 countries, trust ServiceDesk Plus to optimize IT service desk performance and achieve high end user satisfaction.

AWS Lambda logo AWS Lambda

Automatic, event-driven compute service
  • ManageEngine ServiceDesk Plus Landing page
    Landing page //
    2023-02-06
  • AWS Lambda Landing page
    Landing page //
    2023-04-29

ManageEngine ServiceDesk Plus features and specs

  • Incident Management: Reduce outages, improve agent productivity, meet SLAs, and manage the complete life cycle of IT tickets.
  • Asset Management: Optimize asset utilization, avoid vulnerabilities, and ensure license compliance.
  • Project Management: Create projects, manage resources, track progress, and integrate projects with requests and changes to fine-tune your overall IT service delivery.
  • Problem Management: Analyze root causes, reduce repeat incidents, and boost your IT help desk's productivity.
  • CMDB: Visually build relationships between CIs and analyze the business impact of any outages or change implementations.
  • Service catalog: Showcase your available services to end users, with custom SLAs and multi-stage approvals.
  • Change management: Streamline planning, approval, and implementation with automated workflows.
  • Enterprise service management: Extend proven ITSM best practices to HR, finance, and other service delivery areas.
  • IT release management: Make your releases work in tandem with your change management process.

AWS Lambda features and specs

No features have been listed yet.

ManageEngine ServiceDesk Plus videos

+ Add

ServiceDesk Plus overview demo

More videos:

  • Review - Manageengine Servicedesk Plus Mobile

AWS Lambda videos

+ Add

AWS Lambda Vs EC2 | Serverless Vs EC2 | EC2 Alternatives

More videos:

  • Tutorial - AWS Lambda Tutorial | AWS Tutorial for Beginners | Intro to AWS Lambda | AWS Training | Edureka
  • Tutorial - AWS Lambda | What is AWS Lambda | AWS Lambda Tutorial for Beginners | Intellipaat

Category Popularity

0-100% (relative to ManageEngine ServiceDesk Plus and AWS Lambda)

ManageEngine ServiceDesk Plus

AWS Lambda

Help Desk
100 100%
Help Desk
0% 0
Cloud Computing
0 0%
Cloud Computing
100% 100
Monitoring Tools
100 100%
Monitoring Tools
0% 0
Cloud Hosting
0 0%
Cloud Hosting
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare ManageEngine ServiceDesk Plus and AWS Lambda

ManageEngine ServiceDesk Plus Reviews

10 Best RMM Software | Remote Monitoring & Management Tools 2021
ManageEngine Desktop Central MSP is a remote monitoring and management (RMM) software for managed service providers to assist them in managing their client’s desktops, servers, laptops, and mobile devices from a central location. It is suitable for small, medium, as well as large MSPs.
Source: www.softwaretestinghelp.com
8 Zendesk Alternatives to Rock Your Customer Service
ManageEngine ServiceDesk Plus is No. 1 on our list of the most popular help desk software options. It offers dashboards for projects, milestones, and tasks for all your projects. From there, the system will tell you what caused incidents so you can be proactive about preventing them.
Source: blog.capterra.com

AWS Lambda Reviews

We have no reviews of AWS Lambda yet.
Be the first one to post

Social recommendations and mentions

Based on our record, AWS Lambda seems to be more popular. It has been mentiond 251 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

ManageEngine ServiceDesk Plus mentions (0)

We have not tracked any mentions of ManageEngine ServiceDesk Plus yet. Tracking of ManageEngine ServiceDesk Plus recommendations started around Mar 2021.

AWS Lambda mentions (251)

  • Step by Step to deploy Go API on AWS lambda and access by function URL
    In today's world of cloud computing, AWS Lambda is a serverless, event-driven compute service that lets you run code for virtually any type of application or backend service without provisioning or managing servers. You can trigger Lambda from over 200 AWS services and software as a service (SaaS) applications, and only pay for what you use. - Source: dev.to / 28 days ago
  • Is Serverless Architecture Right For You?
    The first reason is that serverless architectures are inherently scalable and elastic. They automatically scale up or down based on the incoming workload without requiring manual intervention through serverless compute services like AWS Lambda, Azure Functions, or Google Cloud Functions. - Source: dev.to / about 1 month ago
  • A Brief History Of Serverless
    On this day, we both first learned about Lambda. This was the world's first public Functions-as-a-Service platform, better known as FaaS. They told us that this was the next evolution in Cloud Computing. With Lambda, you could now host snippets of code on AWS. There were no more idle workers, and you could auto-scale with minimal additional configuration required. Also, these snippets were event-driven by nature.... - Source: dev.to / about 1 month ago
  • Building composable applications: Playing with building blocks
    AWS Lambda simplifies composable applications by offering serverless execution, seamless integration with AWS services, automatic scaling, and cost efficiency without the need to manage servers. - Source: dev.to / about 1 month ago
  • How to Deploy Dart Functions to AWS Lambda
    Deploying Dart functions to AWS Lambda enables you to utilize them not only within AWS Lambda but also integrate them with services like Amazon API Gateway, allowing you to leverage them in Flutter applications as well. This unified codebase in Dart offers great convenience. - Source: dev.to / about 1 month ago
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What are some alternatives?

When comparing ManageEngine ServiceDesk Plus and AWS Lambda, you can also consider the following products

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Google App Engine - A powerful platform to build web and mobile apps that scale automatically.

tawk.to - tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page

Amazon API Gateway - Create, publish, maintain, monitor, and secure APIs at any scale

JivoChat - JivoChat is a live chat that enables you to talk to visitors on your website

Amazon S3 - Amazon S3 is an object storage where users can store data from their business on a safe, cloud-based platform. Amazon S3 operates in 54 availability zones within 18 graphic regions and 1 local region.

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