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ManageEngine ServiceDesk Plus VS 10gbps.io

Compare ManageEngine ServiceDesk Plus VS 10gbps.io and see what are their differences

EcholoN
Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

ManageEngine ServiceDesk Plus logo ManageEngine ServiceDesk Plus

Over 100,000 organizations, across 185 countries, trust ServiceDesk Plus to optimize IT service desk performance and achieve high end user satisfaction.

10gbps.io logo 10gbps.io

DataPacket is a dedicated server provider with data centers in 20 locations worldwide. Get high-performance servers with unshared 10 Gbps ports. Multihomed network with 10 TIER-1 transit providers. 24/7 live support over multiple channels.
  • ManageEngine ServiceDesk Plus Landing page
    Landing page //
    2023-02-06
  • 10gbps.io Landing page
    Landing page //
    2023-05-09

ManageEngine ServiceDesk Plus features and specs

  • Incident Management: Reduce outages, improve agent productivity, meet SLAs, and manage the complete life cycle of IT tickets.
  • Asset Management: Optimize asset utilization, avoid vulnerabilities, and ensure license compliance.
  • Project Management: Create projects, manage resources, track progress, and integrate projects with requests and changes to fine-tune your overall IT service delivery.
  • Problem Management: Analyze root causes, reduce repeat incidents, and boost your IT help desk's productivity.
  • CMDB: Visually build relationships between CIs and analyze the business impact of any outages or change implementations.
  • Service catalog: Showcase your available services to end users, with custom SLAs and multi-stage approvals.
  • Change management: Streamline planning, approval, and implementation with automated workflows.
  • Enterprise service management: Extend proven ITSM best practices to HR, finance, and other service delivery areas.
  • IT release management: Make your releases work in tandem with your change management process.

10gbps.io features and specs

No features have been listed yet.

ManageEngine ServiceDesk Plus videos

+ Add

ServiceDesk Plus overview demo

More videos:

  • Review - Manageengine Servicedesk Plus Mobile

10gbps.io videos

No 10gbps.io videos yet. You could help us improve this page by suggesting one.

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Category Popularity

0-100% (relative to ManageEngine ServiceDesk Plus and 10gbps.io)

ManageEngine ServiceDesk Plus

10gbps.io

Help Desk
100 100%
Help Desk
0% 0
Development
0 0%
Development
100% 100
Monitoring Tools
100 100%
Monitoring Tools
0% 0
Cloud Computing
0 0%
Cloud Computing
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare ManageEngine ServiceDesk Plus and 10gbps.io

ManageEngine ServiceDesk Plus Reviews

10 Best RMM Software | Remote Monitoring & Management Tools 2021
ManageEngine Desktop Central MSP is a remote monitoring and management (RMM) software for managed service providers to assist them in managing their client’s desktops, servers, laptops, and mobile devices from a central location. It is suitable for small, medium, as well as large MSPs.
Source: www.softwaretestinghelp.com
8 Zendesk Alternatives to Rock Your Customer Service
ManageEngine ServiceDesk Plus is No. 1 on our list of the most popular help desk software options. It offers dashboards for projects, milestones, and tasks for all your projects. From there, the system will tell you what caused incidents so you can be proactive about preventing them.
Source: blog.capterra.com

10gbps.io Reviews

We have no reviews of 10gbps.io yet.
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Social recommendations and mentions

Based on our record, 10gbps.io seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

ManageEngine ServiceDesk Plus mentions (0)

We have not tracked any mentions of ManageEngine ServiceDesk Plus yet. Tracking of ManageEngine ServiceDesk Plus recommendations started around Mar 2021.

10gbps.io mentions (1)

  • Can someone explain what the "xe", "ae0", " bear1" in the router names stand for?
    So the CDN77 situation is kind of specific, it's all AS60068 (https://as60068.peeringdb.com/) underneath and it belongs to a single company, with a shared networking team, but different businesses. That's why you might see cdn77 names around there, but in reality, it's often rented datapacket.com servers belonging to the same group. Source: almost 2 years ago

What are some alternatives?

When comparing ManageEngine ServiceDesk Plus and 10gbps.io, you can also consider the following products

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Aptum - Peer1 is an online platform for hosting, cloud, colocation, and connectivity services.

tawk.to - tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page

Server4you - Server4you is a web hosting platform that allows many web designer and developer to get their web site to be on track with robust traffics.

JivoChat - JivoChat is a live chat that enables you to talk to visitors on your website

Hostway - Hostway is a hosting platform for web developers and web designers that comes with many unique domains allow your web site to run efficiently and assists in complex hosting problems.

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