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ManageEngine Desktop Central VS Jira Service Desk

Compare ManageEngine Desktop Central VS Jira Service Desk and see what are their differences

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Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks. featured
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ManageEngine Desktop Central logo ManageEngine Desktop Central

Desktop Central is a Desktop Management and Mobile Device Management Software for managing desktops in LAN and across WAN and mobile devices from a central location. It supports managing Windows, Mac and Mobile devices running iOS 4 and above

Jira Service Desk logo Jira Service Desk

IT service desk and customer service software by Jira Service Desk. Powerful ticketing system used by 25,000+ organizations. Try it free today.
  • ManageEngine Desktop Central Landing page
    Landing page //
    2022-12-13
  • Jira Service Desk Landing page
    Landing page //
    2023-09-13

ManageEngine Desktop Central videos

+ Add

ManageEngine Desktop Central: Desktop & Mobile Device Management Software

More videos:

  • Review - ManageEngine Desktop Central - Asset Management training

Jira Service Desk videos

+ Add

Introduction to Jira Service Desk

More videos:

  • Review - Jira Service Desk
  • Review - JIRA Service Desk at Spotify

Category Popularity

0-100% (relative to ManageEngine Desktop Central and Jira Service Desk)

ManageEngine Desktop Central

Jira Service Desk

Monitoring Tools
100 100%
Monitoring Tools
0% 0
Help Desk
0 0%
Help Desk
100% 100
IT Management
100 100%
IT Management
0% 0
Project Management
28 28%
Project Management
72% 72

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare ManageEngine Desktop Central and Jira Service Desk

ManageEngine Desktop Central Reviews

12 Best RMM Software and Tools for 2021
ManageEngine Desktop Central system includes automated system management tools that focus on IT asset management and software management tools. Within the Desktop Central console, users will find an automated patch management system that detects available patches and triggers an automated rollout on a given daily install time window. The system also maintains a software...
Source: www.comparitech.com

Jira Service Desk Reviews

Top IT Management Software 2021
Jira Service Desk is an IT management system that focuses on helping growing companies move away from email as a means of asking for technical support. In fact, Jira offers a self-service portal to help your employees solve problems without involving IT whenever possible. The knowledge base brings the most relevant results to the top based on what they search for, or, if...
Source: www.itbusinessedge.com
The Best Help Desk Software in 2020
Jira Service Desk is Atlassian's contribution to the help desk software market. Since they already offer a widely-used project and issue tracking system called Jira Software, Jira Service Desk is often a natural choice for those who already use their software. Because it's designed by the same company, integration with existing Jira applications is painless. Additional...
Source: www.jitbit.com
Top 10 Alternatives to Zendesk: Analysis of Leading Help Desk Software Solutions
Issues can be submitted as tickets or resolved through a self-service portal. The open-source platform adapts to core helpdesk functionalities like customer portal, knowledge base, collaboration interface and performance metrics. However, if you lack an I.T. team you might want to consider the out-of-the-box JIRA Service Desk alternatives we have in the list.
Source: financesonline.com

What are some alternatives?

When comparing ManageEngine Desktop Central and Jira Service Desk, you can also consider the following products

Freshservice - Freshservice: the one-stop cloud solution for all your IT management needs.

Kaseya VSA - Kaseya VSA is a software used in remote monitoring, information technology management, cloud-based and network security resolution that gives functionalities and tools to IT enterprises and Managed Service Providers (MSP) to enable systems to become…

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

System Center Configuration Manager - Simplify your datacenter and IT management for increased agility and performance with Microsoft System Center 2016.

SolarWinds Service Desk - An IT service management (ITSM) solution that understands what it takes to successfully manage your employee services. Try Solarwinds Service Desk for free!

Goverlan - Goverlan Reach provides IT systems support and remote management software solutions enabling innovative and simplified ways for businesses to address remote IT administration needs.

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