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ManageEngine AssetExplorer VS Jira Service Desk

Compare ManageEngine AssetExplorer VS Jira Service Desk and see what are their differences

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Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management featured
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ManageEngine AssetExplorer logo ManageEngine AssetExplorer

ManageEngine AssetExplorer is a web-based IT Asset Management software that helps you monitor and manage assets in your network.

Jira Service Desk logo Jira Service Desk

IT service desk and customer service software by Jira Service Desk. Powerful ticketing system used by 25,000+ organizations. Try it free today.
  • ManageEngine AssetExplorer Landing page
    Landing page //
    2023-02-06
  • Jira Service Desk Landing page
    Landing page //
    2023-09-13

ManageEngine AssetExplorer

Website
manageengine.com
$ Details
freemium $955.0 / Annually (250 IT Assets)
Platforms
Browser Windows Linux Android iOS
Edit details

Jira Service Desk

Website
atlassian.com
$ Details
-
Platforms
-
Edit details

ManageEngine AssetExplorer features and specs

  • IT Asset Management: Monitor complete asset life-cycle from procurement to disposal.
  • CMDB: View all the Configuration Items and their relationships.
  • Software Asset Management & License Compliance: Stay compliant with license agreements with easy-to-understand flash charts
  • Purchase Orders and Contracts: Use purchase order workflow for ease of purchase order generations. Define contract details, rules and attach contracts.
  • Reports: Generate detailed pre-defined/custom/query reports
  • End-to-end ITAM mobile application: Discover, manage, and track all your hardware and software assets from anywhere with the AssetExplorer mobile app for iOS and Android.

Jira Service Desk features and specs

No features have been listed yet.

ManageEngine AssetExplorer videos

No ManageEngine AssetExplorer videos yet. You could help us improve this page by suggesting one.

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Jira Service Desk videos

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Introduction to Jira Service Desk

More videos:

  • Review - Jira Service Desk
  • Review - JIRA Service Desk at Spotify

Category Popularity

0-100% (relative to ManageEngine AssetExplorer and Jira Service Desk)

ManageEngine AssetExplorer

Jira Service Desk

Monitoring Tools
100 100%
Monitoring Tools
0% 0
Help Desk
0 0%
Help Desk
100% 100
IT Asset Management
100 100%
IT Asset Management
0% 0
Project Management
0 0%
Project Management
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare ManageEngine AssetExplorer and Jira Service Desk

ManageEngine AssetExplorer Reviews

20 Best IT Asset Management Software in 2023: ITAM Tools and Solutions
ManageEngine AssetExplorer is a web-based ITAM application that enables you to monitor and control the assets in your network from the planning stage through the disposal stage. With the different approaches provided by AssetExplorer, you can be confident that all of the assets in your network are identified. It can monitor hardware and software assets, ensure that software...
Source: infraon.io
The Best Asset Management Software of 2017
Product ManageEngine AssetExplorer MMSoft Pulseway Asset Panda GoCodes Ivanti IT Asset Management Suite SolarWinds Web Help Desk ServiceNow SysAid BMC Track-It! InvGate Assets
Source: au.pcmag.com

Jira Service Desk Reviews

Top IT Management Software 2021
Jira Service Desk is an IT management system that focuses on helping growing companies move away from email as a means of asking for technical support. In fact, Jira offers a self-service portal to help your employees solve problems without involving IT whenever possible. The knowledge base brings the most relevant results to the top based on what they search for, or, if...
Source: www.itbusinessedge.com
The Best Help Desk Software in 2020
Jira Service Desk is Atlassian's contribution to the help desk software market. Since they already offer a widely-used project and issue tracking system called Jira Software, Jira Service Desk is often a natural choice for those who already use their software. Because it's designed by the same company, integration with existing Jira applications is painless. Additional...
Source: www.jitbit.com
Top 10 Alternatives to Zendesk: Analysis of Leading Help Desk Software Solutions
Issues can be submitted as tickets or resolved through a self-service portal. The open-source platform adapts to core helpdesk functionalities like customer portal, knowledge base, collaboration interface and performance metrics. However, if you lack an I.T. team you might want to consider the out-of-the-box JIRA Service Desk alternatives we have in the list.
Source: financesonline.com

What are some alternatives?

When comparing ManageEngine AssetExplorer and Jira Service Desk, you can also consider the following products

SnowSoftware - Snow Software are suppliers of Software Asset Management products and help optimizing licensing & minimizing compliance risk.

Freshservice - Freshservice: the one-stop cloud solution for all your IT management needs.

IT Asset Management - Best IT Asset Management software & License tool to manage infrastructure efficiently. Cloud asset management application for ticketing to track Assets.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

NetSupport DNA - IT Asset Management

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

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