Software Alternatives, Accelerators & Startups

Malcolm App VS UniCommerce

Compare Malcolm App VS UniCommerce and see what are their differences

Malcolm App logo Malcolm App

Customer self-service made easy

UniCommerce logo UniCommerce

Web-based multi channel order fulfillment software.
  • Malcolm App An example of a fully branded customer facing self-service portal
    An example of a fully branded customer facing self-service portal //
    2024-03-13
  • Malcolm App An example of a customer facing fully branded form (workflow)
    An example of a customer facing fully branded form (workflow) //
    2024-03-13
  • Malcolm App How you build a customer journey in MyMalcolm (our control panel)
    How you build a customer journey in MyMalcolm (our control panel) //
    2024-03-13
  • Malcolm App How you create and manage content in MyMalcolm (our control panel)
    How you create and manage content in MyMalcolm (our control panel) //
    2024-03-13
  • Malcolm App There are extensive options to brand and change the visual appearance of all the parts of Malcolm! your customers will see
    There are extensive options to brand and change the visual appearance of all the parts of Malcolm! your customers will see //
    2024-03-13
  • Malcolm App Transform your customer servicing with Malcolm!
    Transform your customer servicing with Malcolm! //
    2024-03-13

Our powerful, flexible and easy to use no-code platform lets you quickly digitise your routine customer service related tasks, customer journeys, actions, follow-ups, questions, knowledge & policies. Then surface these to your customers via a dedicated self-service portal or by using our embeds which enable you to bring content and self-service functionality from Malcolm! into your existing websites, apps or products.

  • UniCommerce Landing page
    Landing page //
    2022-11-28

Unicommerce is the number 1 cloud-based e-commerce solution for seamless management of Multichannel Orders, Inventory, Warehouse, Omnichannel. It is a hassle-free e-commerce solution to manage online and offline sales. Visit us now for more information and a demo @ https://unicommerce.com/.

It is a team of young minds, bringing fresh ideas and processes to mundane business operations. E-commerce and physical retail supply chains’ are best managed by Uniware – Unicommerce’s advanced operations automation software.

Malcolm App

$ Details
paid Free Trial $50.0 / Monthly (Micro)
Platforms
Web
Release Date
2020 March
Startup details
Country
United Kingdom
State
London
City
London
Founder(s)
Tom Jordan
Employees
10 - 19

UniCommerce

$ Details
paid Free Trial
Platforms
Android
Release Date
2012 January
Startup details
Country
India
State
Delhi
City
New Delhi
Founder(s)
Karun Singla
Employees
50 - 99

Malcolm App features and specs

  • FAQs / Articles / Knowledgebase: Yes
  • Workflows (digital forms): Yes
  • Integrations & Webhooks: Yes
  • Hosted Hub (portal): Yes
  • Payments: Yes
  • Embeds, Widgets, Overlays & Plugins: Yes
  • Comprehensive Control Panel & Dashboard: Yes

UniCommerce features and specs

No features have been listed yet.

Malcolm App videos

Introducing Malcolm!

UniCommerce videos

TSC TA-210 Barcode Printer Quick Review Best For E-commerce Sellers Supported By Unicommerce

More videos:

  • Review - Unicommerce Order Processing/ Flipkart Oder Processing in Unicommerce
  • Review - WMS Solution by Unicommerce
  • Demo - Unicommerce | Simplifying eCommerce
  • Demo - Attain 99.99%+ Fulfillment with Warehouse Management System (WMS)

Category Popularity

0-100% (relative to Malcolm App and UniCommerce)
Customer Support
100 100%
0% 0
ERP
0 0%
100% 100
Customer Service
100 100%
0% 0
Retail Tech
0 0%
100% 100

Questions and Answers

As answered by people managing Malcolm App and UniCommerce.

Why should a person choose your product over its competitors?

Malcolm App's answer

The product is more powerful

What's the story behind your product?

Malcolm App's answer

Since 2003 we’ve been designing, building and operating bespoke customer servicing focused systems for companies and organisations around the world. We’ve seen first hand the positive and transformative effect these systems deliver to our clients and their users. We’ve learnt a lot along the way about how best to design such systems and the features and technical approaches that make things stable, robust and usable. It has long been an ambition of ours to create a powerful, flexible and easy to use SaaS product available at a very competitive price. Malcolm! is that ambition realised. We hope that businesses large and small, all over the world, will use Malcolm! to make their own business better.

Who are some of the biggest customers of your product?

Malcolm App's answer

  • Petplan
  • Outernet
  • Centtrip
  • Freemarket

What makes your product unique?

Malcolm App's answer

Our combination of features and the teams experience of building customer servicing systems (for over 20 years!)

How would you describe your primary audience?

Malcolm App's answer

Companies and/or organisations who have a high and growing level of customer service activity

Which are the primary technologies used for building your product?

Malcolm App's answer

  • Laravel
  • PHP
  • Javascript
  • Elasticsearch

User comments

Share your experience with using Malcolm App and UniCommerce. For example, how are they different and which one is better?
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Social recommendations and mentions

Based on our record, UniCommerce seems to be more popular. It has been mentiond 3 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Malcolm App mentions (0)

We have not tracked any mentions of Malcolm App yet. Tracking of Malcolm App recommendations started around Mar 2024.

UniCommerce mentions (3)

  • E-commerce Sellers in Southeast Asia: A Detailed Comparison by Unicommerce
    Schedule a demo to learn more about how Unicommerce can significantly improve the end-to-end fulfillment process while driving cost efficiency. Source: over 1 year ago
  • Launch HN: Exams, tasks, K8, eCommerce, cell sites, health, travel, data quality
    Is this something to https://unicommerce.com/ or https://browntape.com. - Source: Hacker News / almost 3 years ago
  • Shopify Inventory Management: A Quick Guide
    I would recommend you to try Unicommerce Inventory Management Software. For more details or to get a demo, you may visit their site @ https://unicommerce.com/. Source: about 3 years ago

What are some alternatives?

When comparing Malcolm App and UniCommerce, you can also consider the following products

HelpDocs - Educate your users with a super simple knowledge base that’s built for teams just like yours.

Gas Cylinder Tracking Software - Gas Cylinder Tracking Software is a distribution software that shows the purchase of empty cylinder inventory stock to get a refill, and it shows the inventory stock for empty company cylinders.

Typeform - Create beautiful, next-generation online forms with Typeform, the form & survey builder that makes asking questions easy & human on any device. Try it FREE!

Ecount ERP - ECOUNT offers the best ERP software for small & midsized businesses. Our integrated system offers easy setup and customization capabilities.

Zendesk Support - Social Customer Support and Help Desk and Ticketing

Zangerine - All-in-One Software for Distribution, Wholesale & eCommmerce