Software Alternatives, Accelerators & Startups

Malcolm App VS Sigil

Compare Malcolm App VS Sigil and see what are their differences

Malcolm App logo Malcolm App

Customer self-service made easy

Sigil logo Sigil

Sigil is a multi-platform WYSIWYG ebook editor. It is designed to edit books in ePub format.
  • Malcolm App An example of a fully branded customer facing self-service portal
    An example of a fully branded customer facing self-service portal //
    2024-03-13
  • Malcolm App An example of a customer facing fully branded form (workflow)
    An example of a customer facing fully branded form (workflow) //
    2024-03-13
  • Malcolm App How you build a customer journey in MyMalcolm (our control panel)
    How you build a customer journey in MyMalcolm (our control panel) //
    2024-03-13
  • Malcolm App How you create and manage content in MyMalcolm (our control panel)
    How you create and manage content in MyMalcolm (our control panel) //
    2024-03-13
  • Malcolm App There are extensive options to brand and change the visual appearance of all the parts of Malcolm! your customers will see
    There are extensive options to brand and change the visual appearance of all the parts of Malcolm! your customers will see //
    2024-03-13
  • Malcolm App Transform your customer servicing with Malcolm!
    Transform your customer servicing with Malcolm! //
    2024-03-13

Our powerful, flexible and easy to use no-code platform lets you quickly digitise your routine customer service related tasks, customer journeys, actions, follow-ups, questions, knowledge & policies. Then surface these to your customers via a dedicated self-service portal or by using our embeds which enable you to bring content and self-service functionality from Malcolm! into your existing websites, apps or products.

  • Sigil Landing page
    Landing page //
    2023-10-23

Malcolm App

$ Details
paid Free Trial $50.0 / Monthly (Micro)
Platforms
Web
Release Date
2020 March
Startup details
Country
United Kingdom
State
London
City
London
Founder(s)
Tom Jordan
Employees
10 - 19

Sigil

Pricing URL
-
$ Details
-
Platforms
-
Release Date
-

Malcolm App features and specs

  • FAQs / Articles / Knowledgebase: Yes
  • Workflows (digital forms): Yes
  • Integrations & Webhooks: Yes
  • Hosted Hub (portal): Yes
  • Payments: Yes
  • Embeds, Widgets, Overlays & Plugins: Yes
  • Comprehensive Control Panel & Dashboard: Yes

Sigil features and specs

No features have been listed yet.

Malcolm App videos

Introducing Malcolm!

Sigil videos

SIGIL Is Really Disappointing (Review) - GmanLives

More videos:

Category Popularity

0-100% (relative to Malcolm App and Sigil)
Customer Support
100 100%
0% 0
eBook Manager
0 0%
100% 100
Customer Service
100 100%
0% 0
eBook Reader
0 0%
100% 100

Questions and Answers

As answered by people managing Malcolm App and Sigil.

Why should a person choose your product over its competitors?

Malcolm App's answer

The product is more powerful

What's the story behind your product?

Malcolm App's answer

Since 2003 we’ve been designing, building and operating bespoke customer servicing focused systems for companies and organisations around the world. We’ve seen first hand the positive and transformative effect these systems deliver to our clients and their users. We’ve learnt a lot along the way about how best to design such systems and the features and technical approaches that make things stable, robust and usable. It has long been an ambition of ours to create a powerful, flexible and easy to use SaaS product available at a very competitive price. Malcolm! is that ambition realised. We hope that businesses large and small, all over the world, will use Malcolm! to make their own business better.

Who are some of the biggest customers of your product?

Malcolm App's answer

  • Petplan
  • Outernet
  • Centtrip
  • Freemarket

What makes your product unique?

Malcolm App's answer

Our combination of features and the teams experience of building customer servicing systems (for over 20 years!)

How would you describe your primary audience?

Malcolm App's answer

Companies and/or organisations who have a high and growing level of customer service activity

Which are the primary technologies used for building your product?

Malcolm App's answer

  • Laravel
  • PHP
  • Javascript
  • Elasticsearch

User comments

Share your experience with using Malcolm App and Sigil. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Malcolm App and Sigil

Malcolm App Reviews

We have no reviews of Malcolm App yet.
Be the first one to post

Sigil Reviews

Let's find the best eBook creator.Here's a List of the 10 best eBook creation software tools:
Sigil is a multilingual tool that supports plugins and keyboard shortcuts for all important commands. Sigil can only convert files to ePUB format for export.
Source: kitaboo.com

Social recommendations and mentions

Based on our record, Sigil seems to be more popular. It has been mentiond 23 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Malcolm App mentions (0)

We have not tracked any mentions of Malcolm App yet. Tracking of Malcolm App recommendations started around Mar 2024.

Sigil mentions (23)

  • Where can I go to convert old pulp magazines into epub files?
    Sigil is a gui epub editor that can import those images. Source: 12 months ago
  • Best website to write a rulebook for ttrpgs
    If i’m only doing an ePub, the Sigil ePub Editor (https://sigil-ebook.com/)) has worked well for me (free). Source: about 1 year ago
  • Can someone test this on their Kobo? (Bionic Reading project)
    Sigil is the epub creator and editor. https://sigil-ebook.com. Source: about 1 year ago
  • How can I rename my ebook files (ePUB and mobi) so they appear on my eReader interface under that name? And is there a way to delete pages from an ebook on Mac? (Kobo reader)
    On Mac, you can use Sigil to edit the metadata, and also remove pages. Source: about 1 year ago
  • EPUB created from Google Docs can't be sent to Kindle
    Another option, better, IMHO, is to download Sigil (https://sigil-ebook.com/), and also download and install the epubcheck plugin for Sigil (https://www.mobileread.com/forums/showpost.php?p=2950625&postcount=1). Then see if Sigil find any issues upon opening your epub, if not, then run the plugin and see if there are any validation issues. The error messages will point at the line of code that is problematical and... Source: about 1 year ago
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What are some alternatives?

When comparing Malcolm App and Sigil, you can also consider the following products

HelpDocs - Educate your users with a super simple knowledge base that’s built for teams just like yours.

calibre - Ebook manager, viewer & converter

Typeform - Create beautiful, next-generation online forms with Typeform, the form & survey builder that makes asking questions easy & human on any device. Try it FREE!

Jutoh - Epub editor, convertor and creator software for Mac and PC.

Zendesk Support - Social Customer Support and Help Desk and Ticketing

Papyrus Editor - Papyrus is a simple online editor to create ebooks.