Software Alternatives, Accelerators & Startups

Malcolm App VS Planisware

Compare Malcolm App VS Planisware and see what are their differences

Malcolm App logo Malcolm App

Customer self-service made easy

Planisware logo Planisware

Planisware PPM software supports NPD and R+D processes to help organizations make confident business decisions.
  • Malcolm App An example of a fully branded customer facing self-service portal
    An example of a fully branded customer facing self-service portal //
    2024-03-13
  • Malcolm App An example of a customer facing fully branded form (workflow)
    An example of a customer facing fully branded form (workflow) //
    2024-03-13
  • Malcolm App How you build a customer journey in MyMalcolm (our control panel)
    How you build a customer journey in MyMalcolm (our control panel) //
    2024-03-13
  • Malcolm App How you create and manage content in MyMalcolm (our control panel)
    How you create and manage content in MyMalcolm (our control panel) //
    2024-03-13
  • Malcolm App There are extensive options to brand and change the visual appearance of all the parts of Malcolm! your customers will see
    There are extensive options to brand and change the visual appearance of all the parts of Malcolm! your customers will see //
    2024-03-13
  • Malcolm App Transform your customer servicing with Malcolm!
    Transform your customer servicing with Malcolm! //
    2024-03-13

Our powerful, flexible and easy to use no-code platform lets you quickly digitise your routine customer service related tasks, customer journeys, actions, follow-ups, questions, knowledge & policies. Then surface these to your customers via a dedicated self-service portal or by using our embeds which enable you to bring content and self-service functionality from Malcolm! into your existing websites, apps or products.

  • Planisware Landing page
    Landing page //
    2023-09-18

Malcolm App

$ Details
paid Free Trial $50.0 / Monthly (Micro)
Platforms
Web
Release Date
2020 March
Startup details
Country
United Kingdom
State
London
City
London
Founder(s)
Tom Jordan
Employees
10 - 19

Planisware

Pricing URL
-
$ Details
-
Platforms
-
Release Date
-

Malcolm App features and specs

  • FAQs / Articles / Knowledgebase: Yes
  • Workflows (digital forms): Yes
  • Integrations & Webhooks: Yes
  • Hosted Hub (portal): Yes
  • Payments: Yes
  • Embeds, Widgets, Overlays & Plugins: Yes
  • Comprehensive Control Panel & Dashboard: Yes

Planisware features and specs

No features have been listed yet.

Malcolm App videos

Introducing Malcolm!

Planisware videos

Planisware Enterprise – how does it meet the key requirements for PPM tools?

More videos:

  • Review - 3- Planisware Project Planning

Category Popularity

0-100% (relative to Malcolm App and Planisware)
Customer Support
100 100%
0% 0
Project Management
0 0%
100% 100
Customer Service
100 100%
0% 0
Work Management
0 0%
100% 100

Questions and Answers

As answered by people managing Malcolm App and Planisware.

Why should a person choose your product over its competitors?

Malcolm App's answer

The product is more powerful

What's the story behind your product?

Malcolm App's answer

Since 2003 we’ve been designing, building and operating bespoke customer servicing focused systems for companies and organisations around the world. We’ve seen first hand the positive and transformative effect these systems deliver to our clients and their users. We’ve learnt a lot along the way about how best to design such systems and the features and technical approaches that make things stable, robust and usable. It has long been an ambition of ours to create a powerful, flexible and easy to use SaaS product available at a very competitive price. Malcolm! is that ambition realised. We hope that businesses large and small, all over the world, will use Malcolm! to make their own business better.

Who are some of the biggest customers of your product?

Malcolm App's answer

  • Petplan
  • Outernet
  • Centtrip
  • Freemarket

What makes your product unique?

Malcolm App's answer

Our combination of features and the teams experience of building customer servicing systems (for over 20 years!)

How would you describe your primary audience?

Malcolm App's answer

Companies and/or organisations who have a high and growing level of customer service activity

Which are the primary technologies used for building your product?

Malcolm App's answer

  • Laravel
  • PHP
  • Javascript
  • Elasticsearch

User comments

Share your experience with using Malcolm App and Planisware. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Malcolm App and Planisware

Malcolm App Reviews

We have no reviews of Malcolm App yet.
Be the first one to post

Planisware Reviews

The Ultimate List of 20 Best AI Work Management Tools
AI assistant: Planisware accelerates project creation using Generative AI to assist in WBS and schedule generation, improves user adoption with the AI-powered chatbot Oscar, automates data retrieval and entry, enhances data quality with anomaly detection, and automates forecasting through predictive analytics for more accurate project planning and decision-making.
Source: ppm.express

Social recommendations and mentions

Based on our record, Planisware seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Malcolm App mentions (0)

We have not tracked any mentions of Malcolm App yet. Tracking of Malcolm App recommendations started around Mar 2024.

Planisware mentions (1)

  • We need to talk about parentheses
    Examples (for Common Lisp, so not citing Emacs): reddit v1, Google's ITA Software that powers airfare search engines (Kayak, Orbitz…), Postgres' pgloader (http://pgloader.io/), which was re-written from Python to Common Lisp, Opus Modus for music composition, the Maxima CAS, PTC 3D designer CAD software (used by big brands worldwide), Grammarly, Mirai, the 3D editor that designed Gollum's face, the ScoreCloud app... - Source: Hacker News / 4 months ago

What are some alternatives?

When comparing Malcolm App and Planisware, you can also consider the following products

HelpDocs - Educate your users with a super simple knowledge base that’s built for teams just like yours.

Sciforma - Enterprise project management software that combines project and portfolio management: portfolio analysis, scheduling & resource management

Typeform - Create beautiful, next-generation online forms with Typeform, the form & survey builder that makes asking questions easy & human on any device. Try it FREE!

ITM Platform - Cloud-based Project Management Solutions

Zendesk Support - Social Customer Support and Help Desk and Ticketing

WorkOtter - WorkOtter is the #1 ranked SaaS project, resource, and portfolio management solution. We are a simple, sensible, and supportable alternative to the complex PPMs and the toy-like task managers.