Software Alternatives, Accelerators & Startups

Malcolm App VS IBM Watson Studio

Compare Malcolm App VS IBM Watson Studio and see what are their differences

Malcolm App logo Malcolm App

Improve your customer servicing in minutes with Malcolm! At your service.

IBM Watson Studio logo IBM Watson Studio

Learn more about Watson Studio. Increase productivity by giving your team a single environment to work with the best of open source and IBM software, to build and deploy an AI solution.
  • Malcolm App An example of a fully branded customer facing self-service portal
    An example of a fully branded customer facing self-service portal //
    2024-03-13
  • Malcolm App An example of a customer facing fully branded form (workflow)
    An example of a customer facing fully branded form (workflow) //
    2024-03-13
  • Malcolm App How you build a customer journey in MyMalcolm (our control panel)
    How you build a customer journey in MyMalcolm (our control panel) //
    2024-03-13
  • Malcolm App How you create and manage content in MyMalcolm (our control panel)
    How you create and manage content in MyMalcolm (our control panel) //
    2024-03-13
  • Malcolm App There are extensive options to brand and change the visual appearance of all the parts of Malcolm! your customers will see
    There are extensive options to brand and change the visual appearance of all the parts of Malcolm! your customers will see //
    2024-03-13
  • Malcolm App Transform your customer servicing with Malcolm!
    Transform your customer servicing with Malcolm! //
    2024-03-13

Our powerful, flexible and easy to use no-code platform lets you quickly digitise your routine customer service related tasks, customer journeys, actions, follow-ups, questions, knowledge & policies. Then surface these to your customers via a dedicated self-service portal or by using our embeds which enable you to bring content and self-service functionality from Malcolm! into your existing websites, apps or products.

  • IBM Watson Studio Landing page
    Landing page //
    2023-10-05

Malcolm App

$ Details
paid Free Trial $50.0 / Monthly (Micro)
Platforms
Web
Release Date
2020 March

IBM Watson Studio

Website
ibm.com
Pricing URL
-
$ Details
-
Platforms
-
Release Date
-

Malcolm App features and specs

  • FAQs / Articles / Knowledgebase: Yes
  • Workflows (digital forms): Yes
  • Integrations & Webhooks: Yes
  • Hosted Hub (portal): Yes
  • Payments: Yes
  • Embeds, Widgets, Overlays & Plugins: Yes
  • Comprehensive Control Panel & Dashboard: Yes

IBM Watson Studio features and specs

No features have been listed yet.

Malcolm App videos

Introducing Malcolm!

IBM Watson Studio videos

Product Review: IBM Watson Studio AutoAI

More videos:

  • Review - Overview of IBM Watson Studio
  • Review - Configuring IBM Watson Studio (Free) with 2.3 (coursera), April 30th '19 Release

Category Popularity

0-100% (relative to Malcolm App and IBM Watson Studio)
Customer Support
100 100%
0% 0
Data Science And Machine Learning
Customer Service
100 100%
0% 0
Machine Learning
0 0%
100% 100

Questions and Answers

As answered by people managing Malcolm App and IBM Watson Studio.

Why should a person choose your product over its competitors?

Malcolm App's answer

The product is more powerful

What's the story behind your product?

Malcolm App's answer

Since 2003 we’ve been designing, building and operating bespoke customer servicing focused systems for companies and organisations around the world. We’ve seen first hand the positive and transformative effect these systems deliver to our clients and their users. We’ve learnt a lot along the way about how best to design such systems and the features and technical approaches that make things stable, robust and usable. It has long been an ambition of ours to create a powerful, flexible and easy to use SaaS product available at a very competitive price. Malcolm! is that ambition realised. We hope that businesses large and small, all over the world, will use Malcolm! to make their own business better.

Who are some of the biggest customers of your product?

Malcolm App's answer

  • Petplan
  • Outernet
  • Centtrip
  • Freemarket

What makes your product unique?

Malcolm App's answer

Our combination of features and the teams experience of building customer servicing systems (for over 20 years!)

How would you describe your primary audience?

Malcolm App's answer

Companies and/or organisations who have a high and growing level of customer service activity

Which are the primary technologies used for building your product?

Malcolm App's answer

  • Laravel
  • PHP
  • Javascript
  • Elasticsearch

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Malcolm App and IBM Watson Studio

Malcolm App Reviews

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IBM Watson Studio Reviews

The 16 Best Data Science and Machine Learning Platforms for 2021
Description: IBM Watson Studio enables users to build, run, and manage AI models at scale across any cloud. The product is a part of IBM Cloud Pak for Data, the company’s main data and AI platform. The solution lets you automate AI lifecycle management, govern and secure open-source notebooks, prepare and build models visually, deploy and run models through one-click...

What are some alternatives?

When comparing Malcolm App and IBM Watson Studio, you can also consider the following products

HelpDocs - Educate your users with a super simple knowledge base that’s built for teams just like yours.

TensorFlow - TensorFlow is an open-source machine learning framework designed and published by Google. It tracks data flow graphs over time. Nodes in the data flow graphs represent machine learning algorithms. Read more about TensorFlow.

Typeform - Create beautiful, next-generation online forms with Typeform, the form & survey builder that makes asking questions easy & human on any device. Try it FREE!

Alteryx - Alteryx provides an indispensable and easy-to-use analytics platform for enterprise companies making critical decisions that drive their business strategy and growth.

Zendesk Support - Social Customer Support and Help Desk and Ticketing

Pega Platform - The best-in-class, rapid no-code Pega Platform is unified for building BPM, CRM, case management, and real-time decisioning apps.