Malcolm App
HelpDocs
Typeform
Zendesk Support
HelpJuice
HelpScout
Jotform
Wufoo
Communifire
Unily
Workplace by Facebook
DigitalChalk
LS Intranet
Bonzai Intranet
Beekeeper
DigitalCRM
Our powerful, flexible and easy to use no-code platform lets you quickly digitise your routine customer service related tasks, customer journeys, actions, follow-ups, questions, knowledge & policies. Then surface these to your customers via a dedicated self-service portal or by using our embeds which enable you to bring content and self-service functionality from Malcolm! into your existing websites, apps or products.
Communifire is an Enterprise Social Collaboration platform, a more effective alternative to email and traditional intranets and a great way to reduce time spent in meetings. Empower employees to share ideas and collaborate on content while still retaining control over who can do and see what. Bring partners and customers in and limit them to just what they need to see to work closely with you. Everything a group needs is in one place with updates on all your groups coming to you in one place.
Malcolm App CommunifireNo features have been listed yet.
Malcolm App's answer
The product is more powerful
Malcolm App's answer
Since 2003 we’ve been designing, building and operating bespoke customer servicing focused systems for companies and organisations around the world. We’ve seen first hand the positive and transformative effect these systems deliver to our clients and their users. We’ve learnt a lot along the way about how best to design such systems and the features and technical approaches that make things stable, robust and usable. It has long been an ambition of ours to create a powerful, flexible and easy to use SaaS product available at a very competitive price. Malcolm! is that ambition realised. We hope that businesses large and small, all over the world, will use Malcolm! to make their own business better.
Malcolm App's answer
Malcolm App's answer
Our combination of features and the teams experience of building customer servicing systems (for over 20 years!)
Malcolm App's answer
Companies and/or organisations who have a high and growing level of customer service activity
Malcolm App's answer
Based on our record, Communifire seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
Check out http://axerosolutions.com/ they offer an on-premise option. Source: 11 months ago
HelpDocs - Educate your users with a super simple knowledge base that’s built for teams just like yours.
Unily - Unily is a cloud-based intranet solution designed by SharePoint consultancy BrightStarr.
Typeform - Create beautiful, next-generation online forms with Typeform, the form & survey builder that makes asking questions easy & human on any device. Try it FREE!
Workplace by Facebook - Connect everyone in your company and turn ideas into action.
Zendesk Support - Social Customer Support and Help Desk and Ticketing
DigitalChalk - Online Training Software and Learning Management System (LMS)