Software Alternatives, Accelerators & Startups

Malcolm App VS AgoraPulse

Compare Malcolm App VS AgoraPulse and see what are their differences

Malcolm App logo Malcolm App

Improve your customer servicing in minutes with Malcolm! At your service.

AgoraPulse logo AgoraPulse

An easy social media management tool that works with Facebook, Twitter, Instagram, LinkedIn, Google+, and YouTube. Start your free trial today!
  • Malcolm App An example of a fully branded customer facing self-service portal
    An example of a fully branded customer facing self-service portal //
    2024-03-13
  • Malcolm App An example of a customer facing fully branded form (workflow)
    An example of a customer facing fully branded form (workflow) //
    2024-03-13
  • Malcolm App How you build a customer journey in MyMalcolm (our control panel)
    How you build a customer journey in MyMalcolm (our control panel) //
    2024-03-13
  • Malcolm App How you create and manage content in MyMalcolm (our control panel)
    How you create and manage content in MyMalcolm (our control panel) //
    2024-03-13
  • Malcolm App There are extensive options to brand and change the visual appearance of all the parts of Malcolm! your customers will see
    There are extensive options to brand and change the visual appearance of all the parts of Malcolm! your customers will see //
    2024-03-13
  • Malcolm App Transform your customer servicing with Malcolm!
    Transform your customer servicing with Malcolm! //
    2024-03-13

Our powerful, flexible and easy to use no-code platform lets you quickly digitise your routine customer service related tasks, customer journeys, actions, follow-ups, questions, knowledge & policies. Then surface these to your customers via a dedicated self-service portal or by using our embeds which enable you to bring content and self-service functionality from Malcolm! into your existing websites, apps or products.

  • AgoraPulse Landing page
    Landing page //
    2023-10-06

Malcolm App

$ Details
paid Free Trial $50.0 / Monthly (Micro)
Platforms
Web
Release Date
2020 March

AgoraPulse

$ Details
-
Platforms
-
Release Date
2011 January
Startup details
Country
France
City
Paris
Founder(s)
Benoit Hédiard
Employees
50 - 99

Malcolm App features and specs

  • FAQs / Articles / Knowledgebase: Yes
  • Workflows (digital forms): Yes
  • Integrations & Webhooks: Yes
  • Hosted Hub (portal): Yes
  • Payments: Yes
  • Embeds, Widgets, Overlays & Plugins: Yes
  • Comprehensive Control Panel & Dashboard: Yes

AgoraPulse features and specs

No features have been listed yet.

Malcolm App videos

Introducing Malcolm!

AgoraPulse videos

Agorapulse Review 2019 — Full Walkthrough and Tutorial

More videos:

  • Review - Agorapulse Review 🔥 The all in one tool for social media management 😍
  • Review - Agorapulse: Manage Social Media Accounts Like a Pro

Category Popularity

0-100% (relative to Malcolm App and AgoraPulse)
Customer Support
100 100%
0% 0
Social Media Tools
0 0%
100% 100
Customer Service
100 100%
0% 0
Social Media Marketing
0 0%
100% 100

Questions and Answers

As answered by people managing Malcolm App and AgoraPulse.

Why should a person choose your product over its competitors?

Malcolm App's answer

The product is more powerful

What's the story behind your product?

Malcolm App's answer

Since 2003 we’ve been designing, building and operating bespoke customer servicing focused systems for companies and organisations around the world. We’ve seen first hand the positive and transformative effect these systems deliver to our clients and their users. We’ve learnt a lot along the way about how best to design such systems and the features and technical approaches that make things stable, robust and usable. It has long been an ambition of ours to create a powerful, flexible and easy to use SaaS product available at a very competitive price. Malcolm! is that ambition realised. We hope that businesses large and small, all over the world, will use Malcolm! to make their own business better.

Who are some of the biggest customers of your product?

Malcolm App's answer

  • Petplan
  • Outernet
  • Centtrip
  • Freemarket

What makes your product unique?

Malcolm App's answer

Our combination of features and the teams experience of building customer servicing systems (for over 20 years!)

How would you describe your primary audience?

Malcolm App's answer

Companies and/or organisations who have a high and growing level of customer service activity

Which are the primary technologies used for building your product?

Malcolm App's answer

  • Laravel
  • PHP
  • Javascript
  • Elasticsearch

User comments

Share your experience with using Malcolm App and AgoraPulse. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Malcolm App and AgoraPulse

Malcolm App Reviews

We have no reviews of Malcolm App yet.
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AgoraPulse Reviews

Agorapulse vs Eclincher: Which Social Media Management Tool Is Better?
Plus, with Agorapulse, you can create custom-designed reports that include specific metrics, timeframes, and data from multiple networks. You can set them up to run automatically at certain times each week or month, and you can even email them directly to your team or your clients. Those reports can also be downloaded as PDFs, CSV files, or PowerPoint presentations which...
Hootsuite vs Sprout Social vs Agorapulse: Which One Will Be Best for Your Social Media Needs?
Also, you won’t have to pay an exorbitant fee for quality customer support from Agorapulse. On Hootsuite, you have to pay $7,200 to receive 4/7 priority support provided by ”real live human support for any issue at any time of day.” (And we know from the above section that this support is substandard.)
Source: iag.me
ContentCal Alternatives: 10 Social Media Solutions That Outshine It
Agorapulse is ideal for social media management teams who are more focused on the analytics/reporting side of content than strictly collaboration and approval. It is also a quite pricey tool, making it a hard sell for up-and-coming outfits.
Source: planable.io
10 PromoRepublic Alternatives for Social Media Managers in 2022
Agorapulse is yet another of the PromoRepublic competitors that can make your brand gain popularity on social media. It provides a simple, user-friendly interface that can be implemented straight away.
6 Hootsuite Alternatives That You Should Explore in 2020
AgoraPulse enables you to manage all your social media posts or messages from one place. It does so by using a social media inbox, which is similar to an email inbox, that can also retain all your old conversations.

What are some alternatives?

When comparing Malcolm App and AgoraPulse, you can also consider the following products

HelpDocs - Educate your users with a super simple knowledge base that’s built for teams just like yours.

HootSuite - Enhance your social media management with Hootsuite, the leading social media dashboard. Manage multiple networks and profiles and measure your campaign results.

Typeform - Create beautiful, next-generation online forms with Typeform, the form & survey builder that makes asking questions easy & human on any device. Try it FREE!

SproutSocial - Sprout Social is a social media management tool created to help businesses find new customers & grow their social media presence. Try it for free.

Zendesk Support - Social Customer Support and Help Desk and Ticketing

Buffer - Buffer makes it super easy to share any page you're reading. Keep your Buffer topped up and we automagically share them for you through the day.