FCI CCM is an elegant solution that aims at traversing the gap between business organizations and their customers by assisting them to deliver dynamic, interactive, and personalized Omni-channel communication solutions. Businesses need an Omni-channel Communication platform i.e, a CCM Software that allows them to deliver Real-Time Dynamic Communications at an ease.
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Podium - Podium helps your business get more customer reviews, manage customer feedback, customer interaction, and online review management from one software.
Front - multi-channel inbox service for collaborative teams
Adobe Experience Manager - Adobe Experience Manager is a cross-platform CMS that works across websites, mobile apps and on-site displays.
Messagepoint - Messagepoint is a SaaS-based customer communication management solution that allows organizations to enhance customer experiences with the help of their optimized communication systems.
PlanetPress Connect - A toolset for printed and digital communications.
Quadient Customer Communications Management - In the last blog entry, we went through a quick history of the channels that are involved in a CCM (Customer Communication Manage