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FCI CCM VS Front

Compare FCI CCM VS Front and see what are their differences

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FCI CCM logo FCI CCM

FCI Customer Communication Management (CCM) Software Solutions is helping to deliver top-notch Customer Experience with interactive Personalized Communications to fulfill Customer expectations.

Front logo Front

multi-channel inbox service for collaborative teams
  • FCI CCM Landing page
    Landing page //
    2023-08-05

FCI CCM is an elegant solution that aims at traversing the gap between business organizations and their customers by assisting them to deliver dynamic, interactive, and personalized Omni-channel communication solutions. Businesses need an Omni-channel Communication platform i.e, a CCM Software that allows them to deliver Real-Time Dynamic Communications at an ease.

  • Front Landing page
    Landing page //
    2023-07-31

FCI CCM videos

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FCI CCM, a Customer Communication Management Service provider company.

Front videos

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How Front transforms your inbox into a customer communication hub | Front Product Demo

More videos:

  • Review - Meet Front, the easiest way to manage email with your team
  • Review - Is This The NEXT BIG Survival Game? The Front Gameplay Preview
  • Review - The Front | Steam Reviews say it's good AND IT IS!
  • Review - The Front - A PC Gaming Masterpiece or Miss?
  • Review - The Front - First Look!

Category Popularity

0-100% (relative to FCI CCM and Front)

FCI CCM

Front

Customer Experience Management
100 100%
Customer Experience Management
0% 0
Help Desk
3 3%
Help Desk
97% 97
Communication
100 100%
Communication
0% 0
Customer Support
0 0%
Customer Support
100% 100

User comments

Share your experience with using FCI CCM and Front. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare FCI CCM and Front

FCI CCM Reviews

We have no reviews of FCI CCM yet.
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Front Reviews

10 Best Alternatives to Microsoft Outlook to Try in 2023
Front calls itself a customer communication platform, but it offers a lot of the same functionality as some of the email clients and providers on this list. It's a shared inbox solution that helps your team manage email, chat, social media, and SMS marketing in a single, convenient platform.
Source: mysignature.io
11 Top Outlook Alternatives to Try
As you can probably tell, Front is aimed at business use, so there’s no free or individual plan. It is perfect for B2B email marketing.
Source: kinsta.com
The 20 Best Help Desk Apps and Knowledge Base Tools for Customer Support
Front's team inboxes can work for more than email, too. It includes built-in Twitter and Facebook integrations that allow users to view mentions and messages and then reply right from Front. Or, you can connect it to your Twilio, Truly, or Intercom to add an inbox for SMS messages, phone calls, and chat messages. Each one lives in its own inbox, with the familiar email-style...
Source: zapier.com

Social recommendations and mentions

Based on our record, Front seems to be more popular. It has been mentiond 18 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

FCI CCM mentions (0)

We have not tracked any mentions of FCI CCM yet. Tracking of FCI CCM recommendations started around Apr 2022.

Front mentions (18)

  • User for Solely BCC Email Logging?
    I considered trying to use one of the integration user licenses ($10 a month) or maybe something else? These emails are coming from the "Front" email service (front.com). Source: 5 months ago
  • Share your Dock! I'll go first
    Google image search say it's this: https://front.com/. Source: 11 months ago
  • Web-based Shift/Front alternative for ChromeOS?
    I also googled "Shift alternatives" and found front.com which has a web application. Source: 12 months ago
  • Integration W/ Live Chat Box On Website
    I agree with others in this thread that app-based is probably the way to go - especially if you're just building for one person. Just be sure she enables push notifications with the same settings as SMS. Others have mentioned Frontline (FYI: this product is end-of-sale), Crisp, and SpokePhone. I would also add Front as a potential app to check out as they have similar functionality. Source: about 1 year ago
  • Help me find Better CRM, webchat, invoicing, accounting software
    For the inbox with messages, email, sms and web chat, I think Front may be what you're looking for. Source: about 1 year ago
View more

What are some alternatives?

When comparing FCI CCM and Front, you can also consider the following products

Adobe Experience Manager - Adobe Experience Manager is a cross-platform CMS that works across websites, mobile apps and on-site displays.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Messagepoint - Messagepoint is a SaaS-based customer communication management solution that allows organizations to enhance customer experiences with the help of their optimized communication systems.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

PlanetPress Connect - A toolset for printed and digital communications.

HelpScout - Help Scout is a simple, straightforward way to provide excellent support

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