mailcow VS Aircall

Aircall

Aircall is a call center software of a new generation designed for fast growing companies. Setup instantly and integrates to your CRMs

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2023-01-24

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2023-10-15

Place and take calls anywhere, instantly obtain phone numbers in over 100+ countries, and handle calls on the go with Aircall's desktop and mobile apps. Automatically and efficiently route calls according to IVR selection, agent skills, time zone, and more, including an intuitive dashboard. Track performance and receive advanced analytics on agent and team productivity. Monitor the team’s activity in real-time on the live feed and cross-reference data with an existing CRM and Helpdesk for a richer understanding of processes.

Install a mail server on Linux in 10 minutes - docker, docker-compose, mailcow

Aircall videos

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Aircall - 2min Product Summary - Features, Mobility, Security, Integrations & Pricing

Category Popularity

0-100% (relative to mailcow and Aircall)

mailcow

Aircall

Email

100 100%

Email

0% 0

Communication

0 0%

Communication

100% 100

Self-hosted Email

100 100%

Self-hosted Email

0% 0

Enterprise Communication

0 0%

Enterprise Communication

100% 100

User comments

Share your experience with using mailcow and Aircall. For example, how are they different and which one is better?

Reviews

These are some of the external sources and on-site user reviews we've used to compare mailcow and Aircall

mailcow Reviews

The BEST Email Hosting Providers for Small Business in 2021

Mailcow also provides the necessary communication standards, integration with anti-virus software, anti-spam, firewall, etc. Furthermore, Mailcow stores the data on a hidden server somewhere in Germany and they have a growing base of users. The data center of their servers is operated on 100% green electricity. Installing this easy-to-use email service takes several steps....

Source: www.thesearchengineshop.com

20+ Options for hosting our own mail server

mailcow.github.io/mailcow-dockerized-docs The integrated mailcow UI allows administrative work on your mail server instance as well as separated domain administrator and mailbox user access. Mailcow forum. Gitrepo.

Source: dev.to

15 Best Email Hosting for Small Business (2019)

MailCow is open-source docker based email server suite. It is a collection of containers linked in one bridged network. Each container represent a single application, such as Dovecot, Memcached, MySQL, PHP, Postfix, Nginx, etc. MailCow provides a web user interface to manage the mail server and email accounts.

Source: blog.runcloud.io

Aircall Reviews

The 19 Best Call Center Software (& Features You Need) in 2022

HubSpot's call center software has advanced automation tools and insightful reporting that helps your team consistently improve customer service. Service Hub includes a shared email inbox, live chat software, and self-service tools, all of which integrate seamlessly with Aircall for phone support. Aircall plans start at $30/user/month.

Source: blog.hubspot.com

The Top 9 Aircall Alternatives: How Do They Compare?

Aircall offers an integrated, easy-to-use, cloud-based phone solution. What that means is that whenever you’re on a call, Aircall helps you keep track of who you’re talking to, customer information, order info, and more so you can provide a seamless customer experience all in one platform.

Source: aircall.io

Top 7 Aircall Alternatives & Competitors, Ranked [2022] | Dialpad

Probably the most attractive thing about Aircall is its ease of use, which seems to be especially hard to find when it comes to contact center solutions. If you need functionality that Aircall doesn’t have, like video conferencing and built-in AI—but don’t want to compromise on that ease of use—then Dialpad is probably one of best Aircall alternatives to try out.

Source: www.dialpad.com

10 Best Call Center Software (December 2022)

Although Aircall seems affordable at $30 or $50 per user, per month (paid annually), both plans require a minimum of three users. So, you’ll have to pay at least $90 or $150 per month to use Aircall. There’s also a custom plan, but you have to contact Aircall for a quote. All plans include a single local or toll-free business phone number. Additional phone numbers cost $6...

Source: www.forbes.com

7 Best Cloud PBX Solution for Small to Medium Business

And even in this department, Aircall is extremely forthcoming with the support they provide. The current list of integrations includes more than 100 tools and platforms that modern business owners use—the likes of Zoho, Shopify, SnapCall, Pipedrive, and many others.

Source: geekflare.com

Social recommendations and mentions

Based on our record, mailcow seems to be a lot more popular than Aircall. While we know about 82 links to mailcow, we've tracked only 3 mentions of Aircall. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

mailcow mentions (82)

Ask HN: Self Hosting an Email Server?
I've been running mailcow [1] on a Hetzner cloud server for a few years and am pretty happy with it. [1] https://mailcow.email. - Source: Hacker News / 3 months ago
Roundcube and docker-mailserver (Docker Mailserver) on the same VPS
Yes, I switched to mailcow (https://mailcow.email) and installed Roundcube via the excellent tutorial (https://docs.mailcow.email/third_party/roundcube/third_party-roundcube). Source: 5 months ago
Free Zoho Mail alternatives for using custom email domain?
I have been searching for a self-hosted suite similar to Google Worksuite. I found the following: 1. Mailcow - https://mailcow.email/. Source: 5 months ago
Mail-in-a-Box: a mail server in a box
I’ve used both and personally prefer https://mailcow.email/. - Source: Hacker News / 5 months ago
Zimbra 0-day used to steal email data from government organizations
I've heard good things about mailcow https://mailcow.email/. - Source: Hacker News / 6 months ago

Aircall mentions (3)

Cheap and cheerful parallel dialer?
Hey! Here are a few Dialers off the top of my head: Toky Aircall CloudTalk Convolo I'll be adding more dialers on SalePier (click "Outbound Prospecting", and then "Dialers/SMS"), so come and check back on a regular basis. I'll shoot you a message if I find what you're looking for 😊. Source: 11 months ago
Google Voice or second phone?
We use Aircall (https://aircall.io) and have it integrated to our shared/collaboration inbox service (https://front.com). The set-up has been solid for us. Source: over 1 year ago
Your best BDR tools
Aircall, that you can use to automate your phone calls process. Source: over 2 years ago

What are some alternatives?

When comparing mailcow and Aircall, you can also consider the following products

iRedMail - A fully fledged, free email server solution, an open source project (GPL v2).

Dialpad - Switch is a cloud-based phone system built for Google Apps users.

Mail-in-a-box - Mail-in-a-Box provides webmail and an IMAP/SMTP server for use with mobile devices and desktop mail software and also includes contacts and calendar synchronization.

RingCentral - RingCentral is the leading provider of cloud-based communications and collaboration solutions for small business and enterprise companies

Zimbra - Zimbra is trusted by over 500 million users to increase productivity with a complete set of collaboration tools while maintaining total control over security and privacy.

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

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