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MailCatcher VS Jira Service Desk

Compare MailCatcher VS Jira Service Desk and see what are their differences

BoldDesk
Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks. featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

MailCatcher logo MailCatcher

MailCatcher runs a super simple SMTP server which catches any message sent to it to display in a...

Jira Service Desk logo Jira Service Desk

IT service desk and customer service software by Jira Service Desk. Powerful ticketing system used by 25,000+ organizations. Try it free today.
  • MailCatcher Landing page
    Landing page //
    2021-09-15
  • Jira Service Desk Landing page
    Landing page //
    2023-09-13

MailCatcher videos

No MailCatcher videos yet. You could help us improve this page by suggesting one.

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Jira Service Desk videos

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Introduction to Jira Service Desk

More videos:

  • Review - Jira Service Desk
  • Review - JIRA Service Desk at Spotify

Category Popularity

0-100% (relative to MailCatcher and Jira Service Desk)

MailCatcher

Jira Service Desk

Email Testing
100 100%
Email Testing
0% 0
Help Desk
0 0%
Help Desk
100% 100
Email
100 100%
Email
0% 0
Project Management
0 0%
Project Management
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare MailCatcher and Jira Service Desk

MailCatcher Reviews

We have no reviews of MailCatcher yet.
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Jira Service Desk Reviews

Top IT Management Software 2021
Jira Service Desk is an IT management system that focuses on helping growing companies move away from email as a means of asking for technical support. In fact, Jira offers a self-service portal to help your employees solve problems without involving IT whenever possible. The knowledge base brings the most relevant results to the top based on what they search for, or, if...
Source: www.itbusinessedge.com
The Best Help Desk Software in 2020
Jira Service Desk is Atlassian's contribution to the help desk software market. Since they already offer a widely-used project and issue tracking system called Jira Software, Jira Service Desk is often a natural choice for those who already use their software. Because it's designed by the same company, integration with existing Jira applications is painless. Additional...
Source: www.jitbit.com
Top 10 Alternatives to Zendesk: Analysis of Leading Help Desk Software Solutions
Issues can be submitted as tickets or resolved through a self-service portal. The open-source platform adapts to core helpdesk functionalities like customer portal, knowledge base, collaboration interface and performance metrics. However, if you lack an I.T. team you might want to consider the out-of-the-box JIRA Service Desk alternatives we have in the list.
Source: financesonline.com

Social recommendations and mentions

Based on our record, MailCatcher seems to be more popular. It has been mentiond 13 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

MailCatcher mentions (13)

  • How to Setup a Project That Can Host Up to 1000 Users for Free
    It is unacceptable to bring a risk of accidentally sending dummy emails to real customers. To test email notifications, I recommend using Mailtrap. Mailtrap is a dummy SMTP server for testing emails sent from development and staging environments. Mailcatcher can be a replacement here. If you are looking for service, that helps to ensure your emails reach customer inboxes, you should look at Mailgun, Sendgrid, or... - Source: dev.to / 13 days ago
  • Trap and test AWS SES emails locally
    If you want to test SMTP mail delivery, there's MailCatcher: https://mailcatcher.me/. - Source: Hacker News / 7 months ago
  • Mailtutan is an SMTP server s written in Rust for test and development environments.
    Useful. Seems very similar to MailCatcher, but not depending on Ruby is always a plus. Source: about 1 year ago
  • free-for.dev
    Mailcatcher.me — Catches mail and serves it through a web interface. - Source: dev.to / over 1 year ago
  • New Mailcatcher docker image using Alpine 3.16.1
    I just upgraded to Alpine Linux 3.16.1 This is an important upgrade as it fixes 2 major issues: - busybox CVE-2022-30065 - openssl CVE-2022-2097 Related information: Mailcatcher as a docker image using Alpine Linux 3.16.1: https://hub.docker.com/r/stpaquet/alpinemailcatcher Github repo: https://github.com/spaquet/docker-alpine-mailcatcher Mailcatcher: https://mailcatcher.me. Source: almost 2 years ago
View more

Jira Service Desk mentions (0)

We have not tracked any mentions of Jira Service Desk yet. Tracking of Jira Service Desk recommendations started around Mar 2021.

What are some alternatives?

When comparing MailCatcher and Jira Service Desk, you can also consider the following products

MailHog - MailHog is an email testing tool inspired by MailCatcher, but easier to install.

Freshservice - Freshservice: the one-stop cloud solution for all your IT management needs.

Mailtrap - Email Delivery Platform that delivers just in time.
 Great for businesses and individuals.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

FakeSMTP - FakeSMTP is a Free Fake SMTP Server with GUI for testing emails in applications easily.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

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