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Mailbird VS HelpScout

Compare Mailbird VS HelpScout and see what are their differences

BoldDesk
Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks. featured
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Mailbird logo Mailbird

Mailbird is the best email client for Windows 7, 8 and 10

HelpScout logo HelpScout

Help Scout is a simple, straightforward way to provide excellent support
  • Mailbird Landing page
    Landing page //
    2023-07-23
  • HelpScout Landing page
    Landing page //
    2023-07-14

Mailbird

Website
getmailbird.com
Pricing URL
Official Mailbird Pricing
$ Details
-
Platforms
Windows
Edit details

HelpScout

Website
helpscout.com
Pricing URL
Official HelpScout Pricing
$ Details
paid Free Trial $20.0 / Monthly (5 Mailboxes, 1 Docs site)
Platforms
-
Edit details

Mailbird videos

+ Add

Mailbird Review: 5 reasons You'll love Mailbird Email Client for Windows

More videos:

HelpScout videos

No HelpScout videos yet. You could help us improve this page by suggesting one.

+ Add video

Category Popularity

0-100% (relative to Mailbird and HelpScout)

Mailbird

HelpScout

Email
100 100%
Email
0% 0
Help Desk
0 0%
Help Desk
100% 100
Email Clients
100 100%
Email Clients
0% 0
Customer Support
0 0%
Customer Support
100% 100

User comments

Share your experience with using Mailbird and HelpScout. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Mailbird and HelpScout

Mailbird Reviews

10 Best Alternatives to Microsoft Outlook to Try in 2023
If you're looking for alternatives to Outlook for Windows and want a unified email solution that easily integrates with your communication and other tools, Mailbird can be a great option. However, unlike Outlook, it doesn't have a free version.
Source: mysignature.io
11 Top Outlook Alternatives to Try
Mailbird is an email client for Windows. It has a free version that you can use with a single email account and paid plans for personal and business use.
Source: kinsta.com
10 BEST Outlook Alternatives in 2023
Mailbird is a Windows email sending application that can work with Gmail. It helps you to manage all your mails and contacts from more than one account. This app allows you to customize your layout.
Source: www.guru99.com
The 24 Best Email Marketing Tools
Mailbird is an email client compatible for Windows that unifies all your email accounts. You can access different accounts from different providers all in one place. The software integrates with productivity and communication tools like Asana, Slack, WhatsApp, Dropbox and FormSwift among others.
Source: webbiquity.com
10 Alternatives to Thunderbird Reddit – Ease Your Email Life!
Apple, Android, and Windows users can download Spark for free. Most of its well-known and common features are used by business accounts. It is possible to put down search results using advanced search. Essentially Mailbird. Multiple attachments can be added to one of the smartest email apps and it comes with a variety of great features.
Source: droidpile.com

HelpScout Reviews

The Best Help Desk Software in 2020
HelpScout really focuses on the customer interface. It values the customer journey and makes it easy for them to navigate. It is set up in a way to boost internal team collaboration. However, because of this emphasis on team collaboration, HelpScout's structure and ticketing systems are not as defined. It doesn't have a dedicated customer-facing portal or ticket numbers....
Source: www.jitbit.com
Help Scout Alternative - Have you outgrown Help Scout?
With over 500 more integrations than Help Scout, it’s easy to understand why many customers see Kayako as one of the best Help Scout alternatives. With Kayako you can connect to all the apps your team already uses. As you scale the need for automation becomes critical. Kayako helps save you time through a simple and easy setup for workflow automations across multiple apps.
Source: www.kayako.com
Top 10 Alternatives to Zendesk: Analysis of Leading Help Desk Software Solutions
Help Scout is preferred by many freelancers and small businesses for the right balance of features and affordability. In fact, it offers a free app for shared inbox. Its paid plan starts at $20 per user/month, providing you with a reliable set of automation, reporting and integration tools.
Source: financesonline.com
8 Zendesk Alternatives to Rock Your Customer Service
Also I don’t see Front (frontapp.com) in the list. Front is the biggest alternative to Zendesk & HelpScout on the customer service use case.
Source: blog.capterra.com
The 20 Best Help Desk Apps and Knowledge Base Tools for Customer Support
Dive into an email, and you'll see a familiar sidebar with information about the customer where Help Scout pulls in social media information and previous conversations to give your emails a personal touch. Help Scout also offers your customers a quick poll at the bottom of your emails to ask how well your team did at support, and you can see your team's productivity and...
Source: zapier.com

Social recommendations and mentions

Based on our record, HelpScout seems to be more popular. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Mailbird mentions (0)

We have not tracked any mentions of Mailbird yet. Tracking of Mailbird recommendations started around Mar 2021.

HelpScout mentions (2)

  • Makers, what are the tools you can't live without?
    Slack for communication Helpscout for customer support Calendly for meeting scheduling Usermaven for website and product analytics Contentstudio.io for social media management. Source: over 1 year ago
  • Have you ever done a product comparison chart on your site?
    Not my site, but Helpscout (https://helpscout.com) has my favorite product comparison model. Source: about 2 years ago

What are some alternatives?

When comparing Mailbird and HelpScout, you can also consider the following products

Thunderbird - Thunderbird is a free email application that's easy to set up and customize - and it's loaded with great features!

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Microsoft Outlook - Organize your world. Outlook’s email and calendar tools help you communicate, stay on top of what matters, and get things done.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

eM Client - eM Client is a fully-featured email client for Windows and macOS with a clean and easy-to-use interface. eM Client also offers features for calendars, tasks, contacts, notes, and chat.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

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