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MagentoBrain WhatsApp Chat Extension VS Delighted

Compare MagentoBrain WhatsApp Chat Extension VS Delighted and see what are their differences

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MagentoBrain WhatsApp Chat Extension logo MagentoBrain WhatsApp Chat Extension

Magento 2 WhatsApp chat extension.

Delighted logo Delighted

The fastest and easiest way to gather actionable feedback from your customers
  • MagentoBrain WhatsApp Chat Extension Landing page
    Landing page //
    2022-11-23

Magentobrain develops Magento 2 WhatsApp chat extension. It allows customers to instant contact to store admin via WhatsApp for any inquiries or queries.

  • Delighted Landing page
    Landing page //
    2023-10-19

Deliver customer feedback and employee experience surveys across various channels. Control when and where surveys are delivered for point-in-time feedback at key points in the customer journey and employee lifecycle.

No code required.

MagentoBrain WhatsApp Chat Extension

Website
magentobrain.com
Pricing URL
Official MagentoBrain WhatsApp Chat Extension Pricing
$ Details
freemium $49.0 / One-off
Platforms
Web Mobile Magento
Release Date
-
Edit details

Delighted

Website
delighted.com
Pricing URL
Official Delighted Pricing
$ Details
freemium $224.0 / Monthly (10,000 send limit, 5 projects, 10 users, 35+)
Platforms
-
Release Date
2013 February
Edit details

MagentoBrain WhatsApp Chat Extension features and specs

  • Live Chat: Customize the contact button by uploading an image
  • Set the position for the contact button: Allows enabling the WhatsApp Contact button from the backend
  • Quick & easy support experience for customers: It supports Mobile devices and WhatsApp Web

Delighted features and specs

  • Survey Distribution via Email, Web, Link, SDK and Kiosk: Yes
  • Prebuilt Reports and Trend Reports: Yes
  • AI Suggested Filters: Yes
  • Customize Branding : Yes
  • Survey Types: NPS, CSAT, CES, 5-Star, Thumbs, Smiley, eNPS, PMF: Yes
  • Send Survey from Your Domain : Yes
  • 30+ Languages : Yes
  • Autopilot to Schedule Delivery : Yes
  • Survey Templates : Yes
  • Additional Questions : Yes
  • Testimonials : Yes

MagentoBrain WhatsApp Chat Extension videos

No MagentoBrain WhatsApp Chat Extension videos yet. You could help us improve this page by suggesting one.

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Delighted videos

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Delighted used by Bonobos

More videos:

  • Demo - NPS Setup in 15 Seconds

Category Popularity

0-100% (relative to MagentoBrain WhatsApp Chat Extension and Delighted)

MagentoBrain WhatsApp Chat Extension

Delighted

eCommerce Tools
100 100%
eCommerce Tools
0% 0
Customer Feedback
0 0%
Customer Feedback
100% 100
Communication
100 100%
Communication
0% 0
Surveys
0 0%
Surveys
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare MagentoBrain WhatsApp Chat Extension and Delighted

MagentoBrain WhatsApp Chat Extension Reviews

We have no reviews of MagentoBrain WhatsApp Chat Extension yet.
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Delighted Reviews

12 Best SurveySparrow Alternatives With Pricing and Features
A men’s clothing and accessories brand, Bonobos, wanted to know how customers feel about the new shipping process. The brand used a Delighted NPS survey and found that the customers were not happy with the changes.
Source: qualaroo.com

Social recommendations and mentions

Based on our record, Delighted seems to be more popular. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

MagentoBrain WhatsApp Chat Extension mentions (0)

We have not tracked any mentions of MagentoBrain WhatsApp Chat Extension yet. Tracking of MagentoBrain WhatsApp Chat Extension recommendations started around Nov 2022.

Delighted mentions (2)

  • MSP Feedback Survey / Net Promoter - Third Party Executed
    We've used https://delighted.com and been pretty happy with it. It's sent to customers during "key intersects" (onboarding, after projects, etc.) and after events. The results stream into Teams and we also track/analyze them to improve service. Source: over 2 years ago
  • Creating a simpler NPS, CSAT, CES service like Delighted?
    After seeing a business idea newsletter mention a SaaS that help monitor you NPS score, I decided to look a little more into it. There are a LOT of solutions out there, but they're also wildly expensive since I assume they're targeting larger organizations. One service I found, https://delighted.com, provides simple forms and widgets to collect NPS, CSAT, CES and other and displays the results in a simple... Source: almost 3 years ago

What are some alternatives?

When comparing MagentoBrain WhatsApp Chat Extension and Delighted, you can also consider the following products

WhatsApp Chatbot by Botsify - No-Code chatbot automation for WhatsApp business API

Wootric - Wootric is software that allows apps and websites to take customer satisfaction surveys so that you can properly gauge the popularity and success of your app through the eyes of the people using it. Read more about Wootric.

PAQATO - The PAQATO After-Sales Experience Platform is the growth driver that makes online stores successful for tomorrow.

AskNicely - Collect customer experience feedback on a daily basis and empower your team to take immediate action to drive retention, upgrades, reviews and referrals.

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