Software Alternatives & Reviews

Lucky Orange VS Freshworks Live Chat

Compare Lucky Orange VS Freshworks Live Chat and see what are their differences

Lucky Orange logo Lucky Orange

Get into the minds of your customers by watching them navigate your site and chatting with them as they do so.

Freshworks Live Chat logo Freshworks Live Chat

Freshchat is the modern messaging solution that delivers effortless customer service for the digital-first customer by bringing together artificial and human intelligence across messaging channels.
  • Lucky Orange Landing page
    Landing page //
    2023-07-05
  • Freshworks Live Chat Landing page
    Landing page //
    2023-08-20

With the world moving towards contactless service, customers expect on-demand, personalised support on familiar channels that are easily accessible.

This is where businesses use Freshchat's powerful messaging platform to service their customers on various digital channels using a blend of automation and human assistance.

Freshchat offers:

-Unified inbox experience to manage conversations across digital channels -Best-in-class AI chatbots that focus on intent and engagement -Proactive messaging using hyper-targeted rich media campaigns -Intelligent load balancing and auto-routing capabilities -Seamless integrations via a rapidly growing app marketplace and custom APIs -Highly resilient architecture built on AWS and certified with industry compliances

Key-Value Propositions: 1. Smarter Conversations: Available across first and third party messaging platforms including web, mobile, in-app, WhatsApp, Apple Business Chat, Facebook Messenger and more 2. Smarter Self-service: Deploy AI-powered chatbots in the front lines to guide customers to resolve their queries - from informational to transactional 3. Smarter Operations: Reduce the cost of providing support by switching to messaging and scale customer service without linearly scaling team size

Lucky Orange features and specs

No features have been listed yet.

Freshworks Live Chat features and specs

  • Integrations: WordPress  Shopify  Zendesk Slack Clearbit Reveal Marketplace(Public Apps)  Marketplace(Custom Apps) Freshdesk Freshsales Freshservice Freshmarketer

Lucky Orange videos

Get to know Lucky Orange

More videos:

  • Review - Website Optimization Tool / Increase Website Conversion / Heatmaps with Lucky Orange
  • Review - Lucky Orange vs Hotjar: Conversion Optimization Software Comparison #MartechTuesday

Freshworks Live Chat videos

Freshchat - Product Overview

More videos:

  • Review - Freshchat- Team Member Experience
  • Review - Freshchat Brief introduction

Category Popularity

0-100% (relative to Lucky Orange and Freshworks Live Chat)
Web Analytics
100 100%
0% 0
Customer Support
30 30%
70% 70
Analytics
100 100%
0% 0
Live Chat
0 0%
100% 100

User comments

Share your experience with using Lucky Orange and Freshworks Live Chat. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Lucky Orange and Freshworks Live Chat

Lucky Orange Reviews

10 Best Hotjar Alternatives & Competitors in 2023
The eighth option on our list of Hotjar alternatives is Lucky Orange. Features of this tool include session recordings, dynamic heatmaps, insights, live chat, conversion funnels, form analytics, surveys, visitor profiles, and pop-up announcement.
Best 10 Session Replay Tools and Software
Lucky Orange’s real-time analytics dashboard determines the number of your visitors, keywords, regions, and languages. Session recording and dynamic heatmap of this session replay tool will allegedly allow you to capture every visitor’s interaction. Moreover, there is an optional card you can add to the analysis on Lucky Orange’s dashboard. These cards or filters include...
10 Best Inspectlet Alternatives 2022
Lucky Orange is a complete set of usability analysis and optimization tools for your online store. This alternative will help you answer why your website visitors don’t become customers.
Source: www.plerdy.com
Oribi Alternatives. If you’re looking for a tool like… | by Trapica Content Team | Trapica | Medium
If you could choose a new tool through name alone, we’re pretty sure most people would choose this one. Of course, this selection method isn’t exactly wise. Instead, we’ll tell you that Lucky Orange offers lots of useful marketing tools. We’ve broken down some valuable options below:
Source: medium.com
10 Best Hotjar Alternatives You Should Use
Just like Hotjar, Lucky Orange also creates an automatic recording of every visitor. Thanks to the segment recordings, you can conveniently find out why users are dropping off. On the heatmaps front, it’s just up to the mark (if not better), allowing you to check out how visitors read and interact with your website.
Source: beebom.com

Freshworks Live Chat Reviews

10 Best ManyChat Alternatives for Bot Building in 2024
Freshchat is a customer messaging software and live chat platform designed to help businesses engage with their website visitors and customers in real time. This alternative to ManyChat offers a range of features that allow businesses to provide better customer support, generate leads, and improve customer engagement.
Source: sendpulse.com

Social recommendations and mentions

Based on our record, Lucky Orange seems to be more popular. It has been mentiond 3 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Lucky Orange mentions (3)

Freshworks Live Chat mentions (0)

We have not tracked any mentions of Freshworks Live Chat yet. Tracking of Freshworks Live Chat recommendations started around Mar 2021.

What are some alternatives?

When comparing Lucky Orange and Freshworks Live Chat, you can also consider the following products

Hotjar - The #1 Leader in Heatmaps, Recordings, Surveys & More. Sign up for a 15-day free trial and start learning from real user behavior today!

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

tawk.to - tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page

LiveChat - LiveChat - premium live chat software. Approach customers directly on the website, make connections and drive more sales using LiveChat.

Smartlook - Qualitative analytics for websites and mobile apps Start understanding the 'whys' of your users' behaviors with clear, visual insights. With session recordings and event tracking, you get the complete picture.

JivoChat - JivoChat is a live chat that enables you to talk to visitors on your website