Volyume - The largest online forum to discuss music.
Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community
Genius - Genius is the world’s biggest collection of song lyrics and musical knowledge.
Salesforce Service Cloud - Service Cloud integrates customer service with social networks and provides a self-service customer portal and knowledge base system.
LeadSquared - Sales and marketing automation software for businesses that sell to directly to consumers using offline, online, phone or field sales.
Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.