As an IT professional, I have been using LogMeIn Central for several months now to manage and monitor my organisation's endpoint infrastructure. Overall, I have found the software to be comprehensive in terms of its features, but average in terms of performance and advanced capabilities.
One of the standout features of LogMeIn Central is its wide range of capabilities for endpoint management. From remote control and asset management to patch management and software deployment, this software offers a range of tools that are useful for IT professionals. I particularly appreciated the security features, such as password protection and two-factor authentication, which help to protect against unauthorised access.
However, while LogMeIn Central is relatively easy to use and offers a user-friendly interface, I did experience some performance issues. The software can be slow at times, particularly when attempting to access remote devices, which can be frustrating. Additionally, while the software offers a good range of features, it lacks some advanced capabilities that are offered by other endpoint management solutions, such as advanced reporting and analytics.
In terms of pricing, LogMeIn Central is somewhat expensive compared to other endpoint management software on the market. While it may be worth the investment for larger organisations with more complex endpoint infrastructure, smaller businesses may find it too costly.
Based on our record, Freshservice seems to be more popular. It has been mentiond 3 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
If you're fine with writing emails instead of filling in an Outlook form (as a user), then https://freshservice.com/ might work. Source: about 2 years ago
FreshService is pretty good and ticks all the boxes you're looking for (https://freshservice.com/). Source: over 2 years ago
If you're not capable of hosting the solution yourself, there are solutions that have per-agent models that will cost you much less than SchoolDude, all while being substantially more feature rich. osTicket and FreshService are both great examples. A cloud hosted instance of osTicket is only $9/agent/month. FreshService is a more polished solution, but costs more at $19/agent/month. Source: about 3 years ago
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