Centralise logs, metrics and traces into a single platform for observability with Logit.io. The Logit.io platform provides complete data reporting, monitoring and alerting by harnessing the best open source tools including ELK, OpenSearch, Prometheus & Grafana.
As the Logit.io platform operates in compliance with GDPR, HIPAA, SOC 2 and is ISO 27001 & PCI Service Provider certified, you can rest assured that we uphold the best security standards possible to protect our user’s data and information security interests. The platform can also be used to meet compliance with the Cybersecurity Maturity Model certification for the following ID numbers AU.2.041, AU.2.042, AU.2.044, AU.3.045, AU.3.046, AU.3.048, AU.3.049, AU.3.050, AU.3.051 and AU.3.052.
In addition to this, our platform can also be used to detect and mitigate issues such as Log4Shell CVE-2021-44228.
Whether you need to conduct application performance monitoring, log management, infrastructure monitoring, SIEM, or data visualisation, the Logit.io platform is here to provide a complete platform for data management and analysis.
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Based on our record, Freshservice seems to be more popular. It has been mentiond 3 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
If you're fine with writing emails instead of filling in an Outlook form (as a user), then https://freshservice.com/ might work. Source: about 2 years ago
FreshService is pretty good and ticks all the boxes you're looking for (https://freshservice.com/). Source: over 2 years ago
If you're not capable of hosting the solution yourself, there are solutions that have per-agent models that will cost you much less than SchoolDude, all while being substantially more feature rich. osTicket and FreshService are both great examples. A cloud hosted instance of osTicket is only $9/agent/month. FreshService is a more polished solution, but costs more at $19/agent/month. Source: about 3 years ago
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